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Support and maintenance of DELL EMC storage

 

DC Parts offers a proactive and professional approach, and the most important thing is that we understand the meaning of adding continuous value whenever we speak to customers. We have a lot of knowledge and experience with a specific focus on EMC Clariion, Data Domain, VNX, Celerra, Centera and Isilon systems. This specific focus, combined with the extensive knowledge base we have, ensures that we can keep your DELL EMC systems and keep them running smoothly beyond the manufacturer's 'service end-of-life date' (EOSL).

Third party maintenance of DELL EMC storage

 

By providing organizations with a viable and sustainable alternative option to extend the life of their systems after the announcement of 'end of life' or 'end of service life', above all we can help organizations by offering an economical solution for DELL EMC systems mission-critical. Therefore, this solution significantly reduces your total cost of ownership and also generates a greater return on your initial capital expenditures with IT storage hardware. 

Our consultants can help you customize a suitable DELL EMC support and maintenance service solution that meets your specific current requirements. Our support service gives you the flexibility to pay only for the technical and hardware resources you need for as long as you need. Base IT recognizes that companies do not want to enter into annual maintenance support contracts that they cannot justify, just to provide temporary support. An example would be a data / platform migration and decommissioning project.

Sign in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.

Residual asset value for your DELL EMC hardware

 

Our exclusive DELL EMC storage maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for DELL EMC storage that is now post-warranty, end of life or end of life (EOL / EOSL). Our service allows customers with DELL EMC hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a cost-neutral solution.

 

Cost reduction in your contract

 

We allow a cost-neutral maintenance solution to be provided through the residual value on your DELL EMC storage hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program. 

If you don't need a support service, our maintenance service can still benefit you. So we can provide a residual value quote for your IT server and storage hardware and discuss the process of deactivating and deleting data, allowing you to get a much higher return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but it does allow you to explore whether this service can be viable and beneficial for you.

Find out more by going to contact us.

DC Parts has a friendly team of consultants who will be able to quickly and efficiently understand your needs and provide you with various solutions that may be suitable and viable for your short or long term needs. As we are a fully independent agnostic company and seller, we can provide you with unbiased advice that you will not be able to find elsewhere. Our goal is to provide an alternative and economical option for your current or end-of-life (EoL) EMC Clariion array. Our technical team has substantial knowledge of these systems, from the implementation and installation of additional hardware storage capacity, to the system configuration and redeployment requirements, to the ongoing maintenance and support of Clariion.

Our EMC Clariion support provides capacity for short-term maintenance requirements. You may be starting a decommissioning project or a migration project that requires temporary support. The ability to have a continuous support contract adapted to your needs, mitigating any associated service risk during the project, is fundamental and an economical approach. Since DC Parts is able to support Clariion arrays beyond the end of the manufacturer's lifetime (EOSL), the opportunity to redeploy these systems in environments that have reduced risk associated with them, such as research and development environments, becomes interesting options, especially when you can generate a higher return on investment.

 

Benefits of maintenance support DC Parts in storage EMC Clariion

  • Technical diagnosis and hardware repair EMC Clariion
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life EMC equipment
  • Pro-rata support and co-termination dates
  • Consultancy
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • navisphere
    • unisphere
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support EMC Clariion, but not DC Parts

EOSL Dates 'End of Life Useful '

  • CX200 - SEPTEMBER 2009
  • CX300 - JUNE 2013
  • CX400 - SEPTEMBER 2009
  • CX500 - DECEMBER 2011
  • CX600 - SEPTEMBER 2009
  • CX700 - DECEMBER 2011
  • CX3-10C - MARCH 2014
  • CX3-20 / F / C - MARCH 2014
  • CX3-40 / F / C - MARCH 2014
  • CX3-80 - MARCH 2014
  • CX4-120 - DECEMBER 2016
  • CX4-240 - DECEMBER 2016
  • CX4-480 - DECEMBER 2016
  • CX4-960 - DECEMBER 2016

The EMC Celerra array is now a discontinued NAS device, produced by DELL EMC. It was available as an integrated unit or as a NAS header that could be added to an independent DELL EMC storage array, such as a Clariion. It supported file-level access using CIFS, NFS and MPFS and additional FTP, NDMP and TFTP protocols. A Celerra unified storage array uses an EMC Clariion storage array as its storage layer, which also provides iSCSI and Fiber Channel block-level storage. 

Celerra runs on a real-time operating system called Data Access in Real Time (DART). DART is a modified embedded UNIX kernel (32 Mb only) with additional functionality, such as Fiber Channel driver for HBA and Bonding For Ethernet, added to operate as a file server. Celerra is based on the same X-blade architecture as Clariion and was available with a single X-blade data mover or with multiple data movers in an active-passive N + 1 configuration.

DC Parts has specific technical experience and knowledge of the EMC Celerra array, especially if you have a unified system configuration that combines Celerra and Clariion technologies. If you need ongoing maintenance support on a stand-alone EMC Celerra or a unified system, our consultants and technical staff can help you further. 

 

Benefits of maintenance support DC Parts in storage EMC Celerra

  • Technical diagnostics and hardware repair EMC Celerra
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life EMC equipment
  • Pro-rata support and co-termination dates
  • Consultancy
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • Celerra Manager
    • DART 'Data Access Real Time'
    • Navishere
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support EMC Celerra, but not DC Parts

EOSL Dates 'End of Life Useful '

  • NS20 - JULY 2014
  • NS40 - JULY 2014
  • NS80 - JULY 2014
  • NS80G - JULY 2014
  • NS-120 - DECEMBER 2016
  • NS-480 - DECEMBER 2016
  • NS-960 - DECEMBER 2016

The EMC Centera Content Addressable Storage (CAS) platform for data archiving can be a DELL EMC platform you currently use, as it provides organizations with content authenticity, governance and compliance, long-term retention and high availability with maximum efficiency for archiving data. Dice. 

Are you currently looking for a viable option for ongoing maintenance and support on your Centera platform with no service risk? DC Parts is a maintenance and technical support provider that can provide you with additional time for due diligence on your filing platform and bring the necessary impetus from manufacturers looking to sell you the latest and greatest filing solution to a considerable cost!

DC Parts is a company with technical experience around the Centera RAIN architecture (reliable / redundant matrix of independent / cheap nodes) and the centrastar operating system. Regardless of whether you need ongoing maintenance and support on your CAS platform or temporary support to mitigate service risk during a migration project, one of our consultants will be happy to assist you.

 

Benefits of maintenance support DC Parts in storage EMC Centera

  • Technical diagnostics and hardware repair EMC Centera
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life EMC equipment
  • Pro-rata support and co-termination dates
  • Consultancy
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • Center
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support EMC Centera, but not DC Parts

EOSL Dates 'End of Life Useful '

  • CENTERA GEN 1 - DECEMBER 2009
  • CENTERA GEN 2 - DECEMBER 2009
  • CENTERA GEN 3 - MARCH 2011
  • CENTERA GEN 4-1.2TB - FEBRUARY 2013
  • CENTERA GEN 4-2.0TB - FEBRUARY 2013
  • CENTERA GEN 4-LP 3TB - FEBRUARY 2014
  • CENTERA GEN 4-LP 4TB - 
  • CENTERA GEN 4-LP 8TB - 
  • CENTERA GEN 4-LP 12TB - 

First generation EMC VNX storage devices have reached the end of the manufacturer's warranty period, and finding a suitable sustainable maintenance solution can be an important consideration. Considerable investment has been made, whether it be a VNX5100, 5300 or 5500 from a mid ranger to a VNX5700 or 7500 high ranger. It is important to find a practical solution to maximize the return on this investment. DC Parts is able to provide a viable, practical and economical way to continue to support these systems without introducing a service risk.  

The VNX platform, which is a unified system that combines Clariion SAN and Celerra NAS technology with updated architecture, was launched by DELL EMC in the first quarter of 2011. However, we still see several organizations still using the Clariion or Celerra platforms individually. The VNX operating system is built on the same OS architectures used by the Clariion and Celerra systems, which use FLARE and DART respectively. The VNX system uses the new Unisphere management GUI and not Navisphere, which you can still find some Clariion systems using today.

The basic VNX systems, which are the basic VNX-e 3100, 3150, and 3300, were an economical way for IT managers with limited funds to try the new EMC technology, but it may no longer make financial sense for continued manufacturer support in entry-level systems and finding an alternative support solution for those systems can make budgetary sense.

 

Benefits of maintenance support DC Parts in storage EMC VNX

  • Technical diagnostics and hardware repair EMC VNX
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life EMC equipment
  • Pro-rata support and co-termination dates
  • Consultancy
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • unisphere
    • Powerpath
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support EMC VNX, but not DC Parts

EOSL Dates 'End of Life Useful '

  • VNX5100 - DECEMBER 2019
  • VNX5300 - DECEMBER 2019
  • VNX5500 - DECEMBER 2019
  • VNX5700 - DECEMBER 2019
  • VNX7500 - DECEMBER 2019
  • VNXE3100 - MARCH 2018
  • VNXE3150 - DECEMBER 2020
  • VNXE3200 - JANUARY 2023
  • VNX 5200 - JANUARY 2023
  • VNX 5400 - JANUARY 2023
  • VNX 5600 - JANUARY 2023
  • VNX 5800 - JANUARY 2023
  • VNX 7600 - JANUARY 2023
  • VNX 8000 - JANUARY 2023

The warranties for EMC Data Domain storage systems with deduplication in the past 18 months have started to end at the end of manufacturers' support and many additional models will enter this phase in the coming months. Make sure your model fits into that category. DC Parts is an independent vendor agnostic support and maintenance specialist for server and storage systems. Our focus is specifically designed for these two areas of IT. Unlike many other support providers, we do not dilute our attention and provide our customers with the technical experience you need to continue supporting and maintaining essential systems without risk of service level.

A primary area of ​​focus for DC Parts is the requirement to bring specific flexibility to customer requirements. We understand that most organizations will have invested in a team with skill sets relevant to their current infrastructure and may require only a specific part of a complete maintenance contract to maintain their systems economically. DC Parts consultants would like the opportunity to discuss your specific requirements in more detail and work with you to tailor a service that will continue to maintain, support and operate these systems so that you can achieve a lower total cost of ownership with your initial investment.

 

Benefits of maintenance support DC Parts in storage EMC Data Domain

  • Technical diagnostics and hardware repair EMC Data Domain
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life EMC equipment
  • Pro-rata support and co-termination dates
  • Consultancy
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • DDOS
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support EMC Data Domain, but not DC Parts

EOSL Dates 'End of Life Useful '

  • DD410 - NOVEMBER 2010
  • DD430 - NOVEMBER 2010
  • DD460 - NOVEMBER 2010
  • DD560 - JUNE 2011
  • DD580 - DECEMBER 2013
  • DD120 - DECEMBER 2014
  • DD150 - DECEMBER 2014
  • DD530 - DECEMBER 2014
  • DD565 - MARCH 2015
  • DD660 - DECEMBER 2015
  • DD690 - JUNE 2016
  • DD880 - SEPTEMBER 2016
  • DD140 - JUNE 2017
  • DD610 - JUNE 2017
  • DD630 - JUNE 2017
  • DD640 - MARCH 2019
  • DD670 - MARCH 2019
  • DD860 - MARCH 2019

EMC Isilon is a storage platform attached to the scale-out network for high volume storage, backup and archiving of unstructured data. A clustered isilon storage system consists of three or more nodes, with each node being self-contained. OneFS is the operating system software used that unifies a cluster of nodes into a single shared resource. OneFS OS allows the storage system to grow symmetrically or independently, depending on the need for additional space or processing capacity.

Different types of nodes are available for the Isilon storage system. These are the S series that provide high IOPs for process-intensive applications; the X series that will provide high performance; the NL series for high capacity that supports archiving and disaster recovery needs; and the HD series for high density. All four types of nodes mentioned can coexist simultaneously on a single file system in the same cluster. As the Isilon storage system is designed as an expansion platform, it can grow to 144 nodes per cluster and nodes can be added as needed for additional capacity or performance. This provides the ability to provide relatively high storage utilization rates.

Our consultants at DC Parts have a wealth of knowledge with a specific focus on server and storage systems. If you are looking for a practical and viable alternative option for maintenance and support on your current Isilon system, why not contact our team to see if we can help you further.

 

Benefits of maintenance support DC Parts in storage EMC Isilon

  • Technical diagnostics and hardware repair EMC Isilon
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life EMC equipment
  • Pro-rata support and co-termination dates
  • Consultancy
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • OneFS
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support EMC Isilon, but not DC Parts

EOSL Dates 'End of Life Useful '

  • X200 - MARCH 2015
  • X400 - JUNE 2015
  • NL400 - MARCH 2016

VMAX 10, 20 and 40K storage systems offer scalability and high availability, while providing transformation functionality for the hybrid cloud. EMC VMAX storage systems have a virtual matrix architecture and are a unique way to create storage systems that go beyond the physical constraints of existing architectures, scaling system resources through building blocks that are EMC VMAX engines.

A single 10, 20 or 40K engine can support the base for high availability in any of its respective storage systems. Each VMAX system contains two VMAX cards and redundant interfaces for the interconnection of the EMC virtual matrix. Each VMAX card consolidates front-end, global memory and back-end functions, allowing direct memory access to data for optimized I / O operations.

To provide scalable performance and high availability, EMC VMAX engines are interconnected by a set of several active fabrics. Additional VMAX engines can be added to provide a linear scale-out of VMAX system resources and provisioned without interruption. The virtual matrix architecture was designed to accommodate several additional mechanisms. These mechanisms can be geographically located anywhere in a data center, allowing an unprecedented level of scalability of infrastructure services with a single point of management.

Our DC Parts consultants have a wealth of knowledge with a specific focus on server and storage systems. If you are looking for a practical and viable alternative option for maintenance and support on your current VMAX system, why not contact our team to see if we can help you further.

 

Benefits of maintenance support DC Parts in storage EMC VMAX

  • Technical diagnostics and hardware repair EMC VMAX
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life EMC equipment
  • Pro-rata support and co-termination dates
  • Consultancy
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • SymmWin, Enginuity
    • SymmCli
    • HYPERMAX OS
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support EMC VMAX, but not DC Parts

EOSL Dates 'End of Life Useful '

  • VMAX 10K - SEPTEMBER 2017
  • VMAX 20K - MARCH 2020
  • VMAX 40K - SEPTEMBER 2022
  • VMAX 100K - 
  • VMAX 200K - 
  • VMAX 300K - 

Some segments we help

 

 

Third party maintenance for Dell EMC End-of-Life (EOL) and Dell EMC End-of-Service-Life (EOSL)

 

DC Parts has analyzed over 250 customer contracts that use storage, servers, networks and tapes and has shown us that 40-60% of these customers' equipment operate beyond the end of support dates.

There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.

 

How can we help:

 

We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance. 

 

Dell EMC storage support

 

Support services DC Parts provide support for Fujitsu storage. We work to combine the right approach with the right equipment to meet your Fujitsu storage support needs.

With a highly trained team of certified engineers ready to solve any Fujitsu storage problems, DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing Fujitsu storage media, contact us.

A DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support services to leading equipment manufacturers, including: IBM, HPE, netappOracle Sun, Cisco and more.

With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.

Extend the life and value of your IT assets. Contact DC Parts Support immediately.

Contact DC Parts and we will help you better optimize your IT investment

 

Contact DcParts

 

About DC Parts

 

 

Questions?

Call our product team at 011 3022-4694 or send an email to: contato@dcparts.com.br

Warranty:

All the hardware in the DC Parts is fully tested, guaranteed and comes with a 90-day warranty. Above all, we will support you before, during and after the sale.

 

Product Experience:

In other words, we know how important it is that you get the product you need to meet your needs. In addition, we have a sales team and agile logistics to make the shortest possible delivery times possible.

Sending proposals within 2 business days, experimenting with data centers and integrators and we always try to get the best price.

Do not hesitate to contact us with any questions about compatibility, condition or the best product available for your need.

Our website represents only a fraction of the pieces we work with. But you can contact your complete requirements or equipment lists.

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