Companies are increasingly looking for alternatives to deal with equipment that is out of warranty or that is nearing the end of its useful life. One of the most sought-after solutions is the search for companies specializing in EOL equipment, which offer maintenance, repair and replacement services for parts, as well as warranties that can exceed those offered by manufacturers.
Among the main reasons for this growing search, the more affordable costs in relation to the maintenance offered by manufacturers and the possibility of extending the useful life of equipment stand out. In addition, companies specializing in EOL can offer a more agile and personalized service, with solutions that are more suited to the customer’s needs.
Large manufacturers such as Netapp, Dell EMC, DELL, HPE, IBM and Cisco have invested in support and warranty extension programs, but these options are not always the best alternative for companies. In addition to having higher costs, these programs are often limited in terms of the types of equipment that can be covered and the service timelines.
On the other hand, companies that specialize in EOL equipment can offer more flexible and personalized warranties, which can include 4-hour, 6-hour, or even next-business-day SLAs. Additionally, these companies often have an extensive inventory of parts and components, which streamlines the repair and replacement process.
Another advantage is that many companies that specialize in EOL offer software and firmware support services, which can be essential for maintaining network security and stability. Additionally, these companies can perform rigorous testing on repaired equipment, ensuring the quality of the service provided.
Diante desse cenário, é cada vez mais comum que empresas de diversos setores procurem por empresas especializadas em equipamentos EOL para garantir a continuidade de suas operações. A DC Parts é uma dessas empresas, que oferece serviços de manutenção, reparo e substituição de peças para equipamentos de diversas marcas, incluindo NetApp, Dell EMC, DELL, HPE, IBM e Cisco, além de garantias de até 1 ano para peças e equipamentos. Com um NOC próprio e um 0800 para atendimento 24 horas, a DC Parts está pronta para atender as necessidades de seus clientes de forma ágil e eficiente em mais de 120 cidades no Brasil.
