IBM server support and maintenance

A DC Parts offers a proactive and professional approach, but more importantly, we understand what it means to add continuous value whenever we speak to customers. We have a lot of knowledge and experience with a specific focus on IBM X and P series servers. This specific focus, combined with the extensive knowledge base, ensures that we can maintain your IBM servers and keep them running smoothly beyond the manufacturer's 'end-of-life date' (EOSL).

By providing organizations with a viable and sustainable alternative option to extend the life of their servers after 'end of life' or 'end of life' announcements, we can help organizations by offering an economical solution for mission-critical IBM servers. This solution significantly reduces your total cost of ownership and also generates a greater return on your initial capital expenditures made on IT server hardware.

Maintenance of IBM servers

Our team can provide you with the ability to customize a suitable IBM server maintenance and support service solution that meets your specific current requirements. This service gives you the flexibility to pay only for the level of support service you need and for the length of time you need the service. THE DC Parts understands that today most organizations may only require specific support for a certain period of time and do not wish to enter into an annual maintenance support contract that they cannot justify just to provide temporary support for a migration and decommissioning project.

A DC Parts offers a flexible approach for organizations looking to integrate partially or fully with their organization's maintenance and support services for current or historic server systems. These service levels range from NBD (Next Business Day) to 24/7 response. Our maintenance and support services range from parts only to telephone and remote support. Our service level pages describe these and other services in detail.

Get in Contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.

IBM servers
IBM DCParts

Residual asset value for your IBM hardware

 

Our exclusive IBM server maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for your IBM server that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with IBM hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost neutral.

Cost reduction in your contract

We allow a cost-neutral maintenance solution to be provided through the residual value on your IBM server hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program. 

If you don't need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the decommissioning and data erasure process, allowing you to achieve a much greater return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but lets you explore whether this service might be viable and beneficial for you.

Some segments of the economy that we help

Some segments of the economy that we help

Third party maintenance for IBM End-of-Life (EOL) Servers and IBM End-of-Service-Life Servers (EOSL)

A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.

There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.

How can we help:

We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance. 

IBM Servers support

Support services DC Parts provide support for IBM servers. We work to combine the right approach with the right equipment to address your IBM server support needs.

With a highly trained team of certified engineers ready to solve any IBM server problems, support DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing support from IBM servers, contact us.

The support DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers, including: IBM, HPE (HP), DELL, NUTANIX and more.

With support DC Parts, we manage all your hardware, between the manufacturers through a link. The support DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.

Need support?

Contact us, we will contact you as soon as possible