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IBM server support and maintenance

 

DC Parts offers a proactive and professional approach, but most importantly, we understand the meaning of adding continuous value whenever we speak to customers. We have a lot of knowledge and experience with a specific focus on IBM X and P series servers. This specific focus, combined with the extensive knowledge base, ensures that we can keep your IBM servers and keep them running smoothly beyond the manufacturer's 'end of life support' (EOSL).

By providing organizations with a viable and sustainable alternative option to extend the life of their servers after 'end of life' or 'end of life' announcements, we can help organizations by offering an economical solution for mission-critical IBM servers. This solution significantly reduces your total cost of ownership and also generates a greater return on your initial capital expenditures made on IT server hardware.

Maintenance of IBM servers

 

Our team can provide you with the ability to customize an appropriate IBM server support and maintenance service solution that meets your current specific requirements. This service gives you the flexibility to pay only for the level of support service you need and the length of time you need the service. DC Parts understands that most organizations today can only require specific support for a certain period of time and does not want to enter into an annual maintenance support contract that they cannot justify just to provide temporary support for a migration and decommissioning project.

DC Parts offers a flexible approach for organizations looking to partially or fully integrate with their organization's maintenance and support services for current or historical server systems. These service levels range from NBD (Next Business Day) to a 24/7 response. Our maintenance and support services range from parts only to telephone and remote support. Our service level pages describe these and other services in detail.

Sign in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.

Residual asset value for your IBM hardware

 

Our exclusive IBM server maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for your IBM server that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with IBM hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost neutral.

 

Cost reduction in your contract

 

We allow a cost-neutral maintenance solution to be provided through the residual value on your IBM server hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program. 

If you don't need a support service, our maintenance service can still benefit you. So we can provide a residual value quote for your IT server and storage hardware and discuss the process of deactivating and deleting data, allowing you to get a much higher return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but it does allow you to explore whether this service can be viable and beneficial for you.

These systems were originally launched as the IBM PC Server range. They were then renamed Netfinity, then eServer xSeries and are now referred to as System X. They are entry-level servers based on Intel and AMD Opteron from IBM compared to the RISC architecture based on P Series. A wide range of models has been made available, including tower variants for rackmount models. With a wide variety of ready-to-use processor options and internal storage configurations, the System X series is a versatile variety of trusted server platforms. Using IBM's own-brand hardware, including RAID controllers and OEM HBAs, the System X series has proven to be a popular option for many organizations looking for resilient servers from one of the most respected and well-established hardware manufacturers. Performing a series of mission-critical functions,

DC Parts treats all support requirements as mission critical scenarios. Whether the System X server is deployed as a single-use platform in a large-scale datacenter environment or as a single, multi-purpose server in a small office, these systems are crucial to the continued operation of your IT infrastructure. DC Parts consultants have extensive experience with the IBM System X series and, working with our customers, tailor each support contract specifically. In order to overcome and not only meet the requirements of our customers, DC Parts seeks to add even more value to each consultation. Our flexible contract terms and depth of knowledge allow DC Parts to help ensure that your System X servers continue to operate efficiently.

 

Benefits of maintenance support DC Parts in storage IBM System X

  • Technical diagnostics and repair of IBM System X servers
  • Level 3 engineer assigned to an account
  • Global service availability
  • Maintenance support for current and end-of-life IBM equipment
  • Pro-rata support and co-termination dates
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • On-site spare parts cache
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operating system and firmware recommendations
  • Professional services
    • Consultancy
    • VMware
    • Hardware upgrades
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support IBM System X, but not DC Parts

EOSL Dates 'End of Life Useful '

  • IBM XSERIES 100 - DECEMBER 2015
  • IBM XSERIES 206 - JUNE 2015
  • IBM XSERIES 226 - MARCH 2015
  • IBM XSERIES 236 - MARCH 2015
  • IBM XSERIES 240 - JUNE 2012
  • IBM XSERIES 306 - DECEMBER 2015
  • IBM XSERIES 3200 - DECEMBER 2015
  • IBM XSERIES 3250 - DECEMBER 2015
  • IBM XSERIES 326 - DECEMBER 2015
  • IBM XSERIES 3400 - DECEMBER 2015
  • IBM XSERIES 3455 - DECEMBER 2015
  • IBM XSERIES 346 - DECEMBER 2015
  • IBM XSERIES 3500 - DECEMBER 2015
  • IBM XSERIES 3550 - DECEMBER 2015
  • IBM XSERIES 365 - DECEMBER 2015
  • IBM XSERIES 3650 - JUNE 2015
  • IBM XSERIES 366 - JUNE 2015
  • IBM XSERIES 3850 - JUNE 2015
  • IBM XSERIES 3950 - MARCH 2015
  • IBM XSERIES 460 - MARCH 2015
  • IBM XSERIES 3755 - SEPTEMBER 2015

IBM System P servers developed from the RS6000 series of RISC-based server range that operate the IBM proprietary UNIX-based AIX operating system. The processor architecture is in continuous development from the original PowerPC AIM line (Apple-IBM-Motorla). From desktop models, high-density BladeCentre platforms to models like the p690 with support for 32 processors and 1TB of RAM, the series of POWER-based servers fulfills a multitude of important service functions. With years of continuous development in hardware and operating systems, these systems have earned a reputation as reliable, high-performance server platforms. Scalable processor options, large RAM capacity and high availability disk RAID configurations combine to provide excellent performance and highly resilient system configurations.

DC Parts treats all support requirements as mission critical scenarios. Whether the System P server is deployed as a single-use platform in a large-scale datacenter environment, or as a single, multi-purpose server in a small office, these systems are crucial to the continued operation of your IT infrastructure. DC Parts consultants have extensive experience with the IBM System P series and working with our customers customizes each support contract specifically. In order to overcome and not only meet the requirements of our customers, DC Parts seeks to add even more value to each consultation. Our flexible contract terms and depth of knowledge allow DC Parts to help ensure that your System P servers continue to operate efficiently. DC Parts consultants can also advise on hardware and operating system upgrade options.

 

Benefits of maintenance support DC Parts in storage IBM System P

  • Technical diagnostics and repair of IBM System P servers
  • Level 3 engineer assigned to an account
  • Global service availability
  • Maintenance support for current and end-of-life IBM equipment
  • Pro-rata support and co-termination dates
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • On-site spare parts cache
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Professional services
    • Consultancy
    • VMware
    • Hardware upgrades
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings

 

End of support IBM System P, but not DC Parts

EOSL Dates 'End of Life Useful '

  • IBM PSERIES 505 - JANUARY 2018
  • IBM PSERIES 510 - JANUARY 2018
  • IBM PSERIES 520 - MARCH 2019
  • IBM PSERIES 550 - MARCH 2019
  • IBM PSERIES 570 - MARCH 2019
  • IBM PSERIES 720 - SEPTEMBER 2019
  • IBM PSERIES 740 - SEPTEMBER 2019
  • IBM PSERIES 750 - SEPTEMBER 2019
  • IBM PSERIES 770 - SEPTEMBER 2019
  • IBM PSERIES 780 - SEPTEMBER 2019

Some segments we help

 

Third party maintenance for IBM End-of-Life (EOL) and IBM End-of-Service-Life (EOSL)

 

A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.

There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.

 

How can we help:

 

We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance. 

 

Support for IBM servers

 

Support services DC Parts provide support for the IBM server. We work to combine the right approach with the right equipment to meet your IBM server support needs.

With a highly trained team of certified engineers ready to solve any problems on the IBM server, the DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing IBM storage media, contact us.

A DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support services to leading equipment manufacturers, including: Dell EMC, HPE, netappOracle Sun, Cisco and more.

With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.

Extend the life and value of your IT assets. Contact DC Parts support immediately.

Contact DC Parts and we will help you better optimize your IT investment

 

Contact DcParts

 

About DC Parts

 

 

Questions?

Call our product team at 011 3022-4694 or send an email to: contato@dcparts.com.br

Warranty:

All the hardware in the DC Parts is fully tested, guaranteed and comes with a 90-day warranty. Above all, we will support you before, during and after the sale.

 

Product Experience:

In other words, we know how important it is that you get the product you need to meet your needs. In addition, we have a sales team and agile logistics to make the shortest possible delivery times possible.

Sending proposals within 2 business days, experimenting with data centers and integrators and we always try to get the best price.

Do not hesitate to contact us with any questions about compatibility, condition or the best product available for your need.

Our website represents only a fraction of the pieces we work with. But you can contact your complete requirements or equipment lists.

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