Nutanix Dell PowerEdge Hardware Support and Maintenance
The Nutanix hardware you have in your IT infrastructure can still provide the functionality, flexibility, and practicality for the vast majority of organizations today. The ability to add additional memory (if not already specified at the time of purchase) and CPU provides customers with a variety of options to upgrade their host servers (virtualized environments) to continue providing the performance they need after manufacturers’ end-of-life dates. These potential upgrade options mean that customers don’t have to constantly search for new server solutions at the end of an internal 3- or 5-year lifecycle program due to servers no longer being fit for purpose.
Outsourcing Nutanix Hardware Maintenance
DC Parts provides organizations with a viable and sustainable alternative option to extend the life of their Nutanix hardware after the “end of life” or “end of support life” announcements by being able to provide recommended hardware upgrade options, which includes and incorporates the full installation and configuration work performed by experienced technical field engineers. Our ability to continue providing an alternative server maintenance support service for Nutanix haedware further assists organizations by offering a cost-effective solution for mission-critical Nutanix hardware. This solution significantly reduces your total cost of ownership and also generates a higher return on your initial capital expenditure on IT server hardware.
DC Parts offers a flexible approach for organizations looking to partially or fully integrate into their organization’s maintenance and support services for current or historical server systems. These service levels range from Next Business Day (NBD) to a 24/7 response. Our maintenance and support services range from parts-only to phone and remote support. Our service level pages describe these and other services in detail.
Please contact us to see if we can provide you with the assurances you need, particularly to explore an alternative maintenance support service.


Residual asset value for your Nutanix hardware
Our unique maintenance and support service for Nutanix hardware can provide you with the potential to customize a cost-neutral maintenance contract for Nutanix hardware that is now post-warranty, end-of-life, or end-of-life (EOL/EOSL). Our service allows customers with Nutanix hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3, 6, 9 or even 12 months of support, thus effectively creating a cost-neutral solution.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your Nutanix hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure decommissioning and data erasure in accordance with internal compliance requirements will also be part of the hardware lifecycle services program discussion.
If you don’t need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the process of data decommissioning and disposal, allowing you to achieve a much higher return on your initial capital investment. There is no obligation to get a quote from DC Parts, but it does allow you to explore whether this service can be feasible and beneficial to you.
Hyperconverged infrastructure (HCI) is becoming a significant service platform in the data center, and with good reason. Abstraction processing, storage, and network resources to create a fully software-defined datacenter network is the logical progression of the decade of virtualization trend. Companies like Nutanix are leading the way, enabling IT departments to create and expand application environments through the simple addition of common off-the-shelf servers. By eliminating the expense and complexity of deploying and managing a datacenter full of disparate devices, with a mix of management, interfaces plus multiple networks, and storage, protocols make it easier to deploy and support an on-premises cloud.
As a leading enterprise server vendor, the Dell EMC product line is a recognized standard when it comes to data center deployments. The PowerEdge platform is an ideal building block for a Nutanix private cloud. Dell EMC’s partnership with Nutanix extends to XC series appliances – one and two rack unit PowerEdge servers certified specifically to support the Nutanix HCI solution.
DC Parts has a great knowledge of Dell PowerEdge hardware and our team has years of experience with PowerEdge systems. DC Parts can customize a support package to meet the immediate or long-term needs of your organization, from short-term 9-5 contracts to 24/7 annual maintenance packages. DC Parts consultants work with customers to ensure they get the assurances they need at a cost that fits their budget. Our flexibility, along with our comprehensive understanding of the PowerEdge line, enables DC Parts to help organizations maximize investment in their IT infrastructure.
DC Parts Maintenance Support on Nutanix Hardware with Dell PowerEdge
- Dell PowerEdge Server Technical Diagnostics and Repair
- Level 3 engineer assigned to an account
- Global Service Availability
- Maintenance support for current and end-of-life Dell equipment
- Pro-rata and co-termination support dates
- Site Audits/Surveys
- Data/Platform Migration
- IT Decommissioning
- Data Erasure
- Highly experienced and specially trained technical field engineers
- On-site spare parts cache
- Multiple methods to generate a failed call ticket
- Helpdesk assistance
- Firmware and operating system recommendations
- Professional Services
- Consultancy
- VMware
- Hardware upgrades
- Flexible short- and long-term maintenance support contracts
- Hardware Rental
- Digital Media Retention (DMR)
- Operational Savings
Nutanix End of Support with Dell PowerEdge Hardware, but Not DC Parts
Supported Models
- Dell™ 14th Generation PowerEdge™ Servers
- Dell™ 13th Generation PowerEdge™ Servers
R440 8SFF Hardware Compatibility
R640 10 SFF Hardware Compatibility
R640 4 LFF Hardware Compatibility
Qualification date: March 2018
Component | Description | SKU |
---|---|---|
Chassis |
Use cases: Remote Office/Branch Office |
|
PowerEdge R640 Server Nodes per chassis: 1 |
210-AKWU | |
3.5 Chassis with up to 4 Hard Drives and 3PCIe slots Nodes per chassis: 1 |
321-BCQF | |
Boot Drive | 1 x M.2 SSD | |
BOSS controller card + with 2 M.2 Sticks 120G(RAID 1),LP | 403-BBPM | |
BOSS controller card + with 2 M.2 Sticks 240G(RAID 1),LP | 403-BBPZ | |
BOSS controller card + with 2 M.2 Sticks 240G (RAID 1),LP | 403-BCHI | |
BOSS controller card + with 2 M.2 Sticks 480GB (RAID 1),LP | 403-BBUU | |
BOSS controller card + with 2 M.2 Sticks 480GB (RAID 1),LP | 403-BCHH | |
Power Supply | 2 x Hot-plug power supply | |
750W Dual, Hot-plug, Redundant Power Supply (1+1) | 450-ADWS | |
Dual, Hot-plug, Redundant Power Supply (1+1), 1100W | 450-ADWM | |
Embedded Systems Management | iDRAC9 Enterprise, Integrated Dell Remote Access Controller, Enterprise | 385-BBKT |
iDRAC Password | iDRAC, Legacy Password | 379-BCSG |
Component | Description | SKU |
---|---|---|
Storage: All-Flash | Only SATA/SAS SSDs | |
2 or 4 x 3.5″ SATA/SAS SSDs |
||
480GB Solid State Drive SATA Mix Use 6Gbps 512n 2.5in Hot-plug Drive, 3X DWPD, 3.5in HYB CARR, SM863a | 400-ASES (EOS) | |
480 GB SSD SAS Mix Use 12Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, PX05SV | 400-ASEP (EOS) | |
480GB SSD SATA Mixed Use 6Gbps 512e 2.5in Hot plug, 3.5in HYB CARR S4610 Drive | 400-BDSV (EOS) | |
480GB SSD SAS Mixed use 12Gbps 512e 2.5in Hot-Plug PM5-V Drive, 3 DWPD, 2628 TBW | 400-BCQG (EOS) | |
480GB SSD SAS Mixed use 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-V Drive, 3 DWPD, 2628 TBW | 400-BCQD (EOS) | |
800GB SSD SAS MU 12Gbps 512e 2.5in HP Drive,3.5in HYB CARR, PM1645, 3 DWPD, 4380 TBW | 400-AZFZ (EOS) | |
960GB Solid State Drive SATA Mix Use 6Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, SM863a | 400-ASFP (EOS) | |
960 GB SSD SAS Mix Use 12Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, PX05SV | 400-ASFJ (EOS) | |
960 GB SSD SATA Mix Use 6Gbps 512e 2.5in Hot-plug Drive, 3.5in HYB CARR, S4600, 3 DWPD, 5256 TBW | 400-ASYM (EOS) | |
960GB SSD SATA Mixed Use 6Gbps 512e 2.5in Hot plug, 3.5in HYB CARR S4610 Drive | 400-BDSW | |
960GB SSD SAS Mixed use 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-V Drive, 3 DWPD, 5256 TBW | 400-BCQF | |
960GB SSD SAS Mixed Use 12Gbps FIPS-140 512e 2.5in with 3.5in HYB CARR Drive, PM5-V,3 DWPD, 5256 TBW | 400-BEQD | |
1.92 TB Solid State Drive SATA Mix Use 6Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, SM863a | 400-ASGF (EOS) | |
1.92 TB SSD SAS Mix Use 12Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, PX05SV | 400-ASGB (EOS) | |
1.92TB SSD SATA Mixed Use 6Gbps 512e 2.5in Hot plug, 3.5in HYB CARR S4610 Drive | 400-BDSY | |
1.92TB SSD SAS Mixed use 12Gbps 512e 2.5in Hot-Plug PM5-V Drive, 3 DWPD, 10512 TBW | 400-BCOM | |
1.92TB SSD SAS Mixed use 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-V Drive, 3 DWPD, 10512 TBW | 400-BCPF | |
1.92TB SSD SAS Mixed Use 12Gbps FIPS-140 512e 2.5in with 3.5in HYB CARR Drive,PM5-V,3 DWPD 10512 TBW | 400-BEPQ | |
1.92TB SSD SAS Mixed Use 12Gbps FIPS-140 512e 2.5in with 3.5in HYB CARR Drive,PM5-V,3 DWPD 10512 TBW | 400-BEQT | |
3.84TB SSD SAS Read Intensive 12Gbps 512e 2.5in HP Drive,3.5in HYB CARR, PM1643, 1 DWPD, 7008 TBW | 400-AYYB | |
3.84TB SSD SATA Read Intensive 6Gbps 512e 2.5in Hot-plug,3.5in HYB CARR S4510 Drive,1 DWPD,7008 TBW | 400-BDMN | |
3.84TB SSD SAS Read Intensive 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-R HYB CARR Drive, 1 DWPD, 7008 TBW | 400-BBQU | |
7.68TB Solid State Drive RI SAS 12Gbps 512e 2.5in PM1643a w/ 3.5in HYB CARR 1 DWPD 14016 TBW | 345-BBCH | |
Storage: Hybrid | Mix of SATA/SAS SSDs and HDDs | |
2 x 3.5″ SATA/SAS SSDs |
||
480GB Solid State Drive SATA Mix Use 6Gbps 512n 2.5in Hot-plug Drive, 3X DWPD, 3.5in HYB CARR, SM863a | 400-ASES (EOS) | |
480 GB SSD SAS Mix Use 12Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, PX05SV | 400-ASEP (EOS) | |
480GB SSD SATA Mixed Use 6Gbps 512e 2.5in Hot plug, 3.5in HYB CARR S4610 Drive | 400-BDSV (EOS) | |
480GB SSD SAS Mixed use 12Gbps 512e 2.5in Hot-Plug PM5-V Drive, 3 DWPD, 2628 TBW | 400-BCQG (EOS) | |
480GB SSD SAS Mixed use 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-V Drive, 3 DWPD, 2628 TBW | 400-BCQD (EOS) | |
800GB SSD SAS MU 12Gbps 512e 2.5in HP Drive,3.5in HYB CARR, PM1645, 3 DWPD, 4380 TBW | 400-AZFZ (EOS) | |
960GB Solid State Drive SATA Mix Use 6Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, SM863a | 400-ASFP (EOS) | |
960 GB SSD SAS Mix Use 12Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, PX05SV | 400-ASFJ (EOS) | |
960GB SSD SATA Mixed Use 6Gbps 512e 2.5in Hot plug, 3.5in HYB CARR S4610 Drive | 400-BDSW | |
960GB SSD SAS Mixed use 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-V Drive, 3 DWPD, 5256 TBW | 400-BCQF | |
960GB SSD SAS Mixed Use 12Gbps FIPS-140 512e 2.5in with 3.5in HYB CARR Drive, PM5-V,3 DWPD, 5256 TBW | 400-BEQD | |
1.92 TB Solid State Drive SATA Mix Use 6Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, SM863a | 400-ASGF (EOS) | |
1.92 TB SSD SAS Mix Use 12Gbps 512n 2.5in Hot-plug Drive, 3.5in HYB CARR, PX05SV | 400-ASGB (EOS) | |
1.92TB SSD SATA Mixed Use 6Gbps 512e 2.5in Hot plug, 3.5in HYB CARR S4610 Drive | 400-BDSY | |
1.92TB SSD SAS Mixed use 12Gbps 512e 2.5in Hot-Plug PM5-V Drive, 3 DWPD, 10512 TBW | 400-BCOM | |
1.92TB SSD SAS Mixed use 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-V Drive, 3 DWPD, 10512 TBW | 400-BCPF | |
1.92TB SSD SAS Mixed Use 12Gbps FIPS-140 512e 2.5in with 3.5in HYB CARR Drive,PM5-V,3 DWPD 10512 TBW | 400-BEPQ | |
1.92TB SSD SAS Mixed Use 12Gbps FIPS-140 512e 2.5in with 3.5in HYB CARR Drive,PM5-V,3 DWPD 10512 TBW | 400-BEQT | |
3.84TB SSD SAS Read Intensive 12Gbps 512e 2.5in HP Drive,3.5in HYB CARR, PM1643, 1 DWPD, 7008 TBW | 400-AYYB | |
3.84TB SSD SATA Read Intensive 6Gbps 512e 2.5in Hot-plug,3.5in HYB CARR S4510 Drive,1 DWPD,7008 TBW | 400-BDMN | |
3.84TB SSD SAS Read Intensive 12Gbps 512e 2.5in with 3.5in HYB CARR PM5-R HYB CARR Drive, 1 DWPD, 7008 TBW | 400-BBQU | |
7.68TB Solid State Drive RI SAS 12Gbps 512e 2.5in PM1643a w/ 3.5in HYB CARR 1 DWPD 14016 TBW | 345-BBCH | |
2 x 3.5″ HDDs | ||
1TB 7.2K RPM NLSAS 12Gbps 512n 2.5in Hot-plug Hard Drive, 3.5in HYB CARR | 400-ASKF | |
2TB 7.2K RPM NLSAS 12Gbps 512n 3.5in Hot-Plug Hard Drive | 400-ASHS | |
4TB 7.2K RPM NLSAS 12Gbps 512n 3.5in Hot-plug Hard Drive | 400-ASHY | |
8TB 7.2K RPM NLSAS 12Gbps 512e 3.5in Hot-plug Hard Drive | 400-ASIB | |
8TB 7.2K RPM Self-Encrypting NLSAS 12Gbps 512e 3.5in Hot-plug Hard Drive, FIPS140 | 400-ASID | |
8TB 7.2K RPM NLSAS 12Gbps 512e 3.5in Hot-plug Hard Drive | 400-ASUG | |
12TB 7.2K RPM NLSAS 12Gbps 512e 3.5in Hot-plug Hard Drive | 400-AWIP | |
12TB 7.2K RPM Self-Encrypting NLSAS 12Gbps 512e 3.5in Hot-plug Hard Drive, FIPS140 | 400-AXLN | |
12TB 7.2K SAS 12Gbps 512e 3.5in Hot-Plug Hard Drive | 400-BEJR | |
Storage Controller | 1 x HBA330 12Gbps SAS HBA Controller (NON-RAID), Minicard | 405-AAJU |
RAID Option | in RAID | 780-BCDI |
Component | Description | SKU |
---|---|---|
CPU | 1 x Any Intel Skylake Silver, Gold, or Platinum CPU (8 or more cores per CPU). | Various |
Memory |
DDR4-2666, 1.2V, 16 GB, RDIMM
|
370-ADND |
DDR4-2666, 1.2V, 32 GB, RDIMM
|
370-ADNF | |
DDR4-2666, 1.2V, 64 GB, LRDIMM
|
370-ADNH | |
DDR4-2667, 1.2V, 128 GB, LRDIMM
|
370-ADMX |
Component | Description | SKU |
---|---|---|
CPU | 1 x Any Intel Cascade Lake or Cascade Lake Refresh CPU (Silver, Gold, or Platinum, with 8 or more cores per CPU). | Various |
Memory |
DDR4-3200, 1.2V, 8 GB, RDIMM
|
370-AEVO |
DDR4-2933, 1.2V, 16 GB, RDIMM
|
370-AEQF | |
DDR4-3200, 1.2V, 16 GB, RDIMM
|
370-AEVQ | |
DDR4-2933, 1.2V, 32 GB, RDIMM
|
370-AEQH | |
DDR4-3200, 1.2V, 32 GB, RDIMM
|
370-AEVN | |
DDR4-2933, 1.2V, 64 GB, RDIMM
|
370-AEQD | |
DDR4-3200, 1.2V, 64 GB, RDIMM
|
370-AEVP | |
DDR4-2667, 1.2V, 128 GB, LRDIMM
|
370-ADMX |
Component | Description | SKU |
---|---|---|
FlexibleLOM Adapter | 1 x Flexible LAN on Motherboard (FLOM) adapter | |
Mellanox ConnectX-4 LX Dual Port 10/25GbE SFP28, rNDC | 406-BBLG | |
Intel X550 Quad Port 10GbE BASE-T, rNDC | 540-BBUY | |
Intel X550 Dual Port 10GbE BASE-T & i350 Dual Port 1GbE BASE-T, rNDC | 540-BBUZ | |
Intel Ethernet I350 QP 1Gb Network Daughter Card | 540-BBCB | |
Broadcom 57416 Dual Port 10GbE BASE-T & 5720 Dual Port 1GbE BASE-T, rNDC | 540-BBUK | |
Broadcom 57414 Dual Port 10/25GbE SFP28, rNDC | 540-BBUM | |
Intel X710 Dual Port 10GbE SFP+ & i350 Dual Port 1GbE, rNDC | 555-BCKO | |
PCIe Network Interface | 1 x PCIe Network Interface | |
Mellanox ConnectX-4 LX Dual Port 10/25GbE SFP28 Adapter, PCIe Low Profile | 406-BBLD | |
Intel X550 Dual Port 10GbE BASE-T Adapter, PCIe Low Profile | 540-BBRL | |
Intel XXV710 Dual Port 25GbE SFP28 PCIe Adapter, Full Height, Customer Install | 540-BCDG | |
Intel Ethernet i350 Quad Port 1GbE BASE-T Adapter, PCIe Low Profile | 540-BBCZ | |
Broadcom 57414 Dual Port 10/25GbE SFP28 Adapter, PCIe Low Profile | 540-BBVK | |
Intel Ethernet I350 Dual Port 1GbE BASE-T Adapter, PCIe Low Profile | 540-BBDB | |
Broadcom 57416 Dual Port 10GbE BASE-T Adapter, PCIe Low Profile | 540-BBVJ | |
Intel XXV710 Dual Port 10/25GbE SFP28 Adapter, PCIe Low Profile | 540-BCCM | |
Broadcom 57412 Dual Port 10GbE SFP+ Adapter, PCIe Low Profile | 540-BBVI | |
Mellanox ConnectX-5 Dual Port 10/25GbE SFP28 Adapter, PCIe Low Profile | 540-BCMQ | |
Broadcom 57412 Dual Port 10GbE SFP+ & 5720 Dual Port 1GbE BASE-T rNDC | 540-BBUL | |
Intel X710 Dual Port 10GbE SFP+ Adapter, PCIe Low Profile | 555-BCKN | |
Dual NIC Configuration |
R740xd 12 LFF Hardware Compatibility
R740xd 24 SFF Hardware Compatibility
R630 10 SFF Hardware Compatibility
R730xd 12 LFF Hardware Compatibility
R730xd 24 SFF Hardware Compatibility
R730 16 SFF Hardware Compatibility
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Third-Party Maintenance for Nutanix End-of-Life (EOL) and Nutanix End-of-Service-Life (EOSL)
DC Parts has analyzed more than 250 customer contracts using storage, servers, networks, and tapes and shown us that 40-60% of these customers’ equipment operates beyond their end-of-support dates.
There are simple options so you can reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How we can help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in a more affordable way, without compromising their performance.
Nutanix Hardware Support
DC Parts Support Services provides support for Nutanix hardware. We work to match the right approach with the right equipment to meet your Nutanix hardware support needs.
With a highly trained team of certified engineers ready to troubleshoot any issues with Nutanix hardware, DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing support on Nutanix hardware, please contact us.
DC Parts support helps businesses of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers including: IBM, HPE (HP), DELL, NUTANIX and more.
With DC Parts support, we manage all your hardware, between manufacturers via one call. DC Parts Support offers flexible service level agreements, certified engineering support teams, and dedicated customer service representatives.
Extend the life and value of your IT assets. Contact DC Parts Support immediately.
Need support?
Contact us, we will contact you as soon as possible