Brocade switch support and maintenance
Brocade Communications Systems, now a subsidiary of Broadcom after its acquisition in November 2016, has a diverse network portfolio. Various parts of this networking portfolio have been acquired by companies such as Extreme Networks, HCL Technologies and at least three other companies. The fragmented image of the Brocade network can sometimes make it difficult to understand where and who to contact for needed network hardware support. Network hardware support services DC Parts can get rid of this headache. Our consultants are specifically focused on working with just a few network manufacturers. This allows us to pass on a lot of necessary information and help to you.
Third party maintenance of Brocade hardware
By offering viable and sustainable alternative service support options for our customers, we can help by providing short-term support, giving customers a period of time to make informed decisions about whether a network hardware upgrade project is absolutely necessary. .
Alternatively, maintaining and supporting the end-of-life products of the current network in an environment while the decommissioning of the network platform is carried out is a vital requirement to mitigate any risk of downtime during a project.
With flexible contract options, in-depth knowledge of Brocade networking hardware, and extensive experience, DC Parts has a support package that can be customized to your specific requirements. Please contact us to see if we can provide the assurances you need to explore an alternative maintenance support service.
Get in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.
Residual asset value for your Brocade hardware
Our exclusive Brocade hadware maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for Brocade hadware that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with Brocade hadware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost-neutral.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your Brocade hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the hardware lifecycle service program discussion.
If you don't need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the decommissioning and data erasure process, allowing you to achieve a much greater return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but lets you explore whether this service might be viable and beneficial for you.
SERVICE PACKAGES DC PARTS
We specialize in providing solutions for IT equipment that is out of warranty. With more than 5 years of experience in the market, we offer comprehensive maintenance, repair, replacement and parts resale services for a variety of recognized brands, including Cisco, Dell EMC, HPE, IBM, NetApp, among others.
HOURS ON DEMAND
Sometimes you may not need an ongoing support contract, but rather one-off support such as firmware updates, support for your virtualization system or operating system, or even diagnosing issues affecting your environment. With this need in mind, the DC Parts developed consumable hour packages, valid for 6 months. Offering you the flexibility to count on a partner when necessary, without the obligation of monthly commitments.
COVERAGE SERVICE IN THE HOURS PACKAGE
- Hardware Firmware Update
- Troubleshooting Hardware and Software
- Connectivity configuration
- Disk pool management (expansion, creation of disks/luns)
- Performance analysis (server/storage/network)
- Support for exchanging parts in person
- Environment documentation
- Analysis and best practices
- Support Storage/Server/Blade/Switch/Firewall/FC Switch
PACKAGE OF HOURS
- Minimum of 3 hours of service (travel counts as hours worked)
- Remote 24×7 – In-person 24×7 (Brasilia- São Paulo) / 8×5 other cities in Brazil
- 12-hour remote service SLA (24x7) or 24 hours in person (8x5), after opening tickets.
To find out our prices, get in touch and ask for our price list for our hourly packages.
SUPPORTED EQUIPMENT
- We support a variety of Fiber Channel models, including G-series switches (G610, G620, G630, G720) and X-series directors (X6-4, X6-8, X7-4, X7-8). These switches are known for their high performance in storage networks (SAN).
- We support Ethernet switches from the VDX (6740, 6940, 8770) and ICX (7150, 7250, 7450, 7650, 7750, 7850) series, ideal for data centers and corporate networks.
- We meet the needs of large SAN directors, including the X6 Director, X7 Director and legacy DCX 8510 models, designed for the most demanding storage infrastructures.
- We provide support for older models, such as the Brocade 300, 5100, 5300, 6505, 6510, 6520, 7800 and 7840, ensuring operational continuity of established infrastructures.
- We cover Access Gateway models like the Brocade 7810 and 6542, which offer Fiber Channel connectivity for servers.
- We support Brocade embedded switches, including the 5424, 5432, 5450, 5460, and 5470 models commonly found in blade server chassis.
Benefits of Support for Brocade Switches with DC Parts
choose the DC Parts for supporting your Brocade switches offers a series of significant advantages for your company. Let's explore in detail why the DC Parts is the ideal partner to keep your Brocade network infrastructure running at peak efficiency.
1. Comprehensive Technical Expertise
A DC Parts has a team of highly qualified and certified technicians, with extensive experience in Brocade switches. This means:
– Accurate and quick diagnosis of problems
– Efficient solutions for a wide range of technical issues
– In-depth knowledge of the specificities of each Brocade model
2. Support for Current and Legacy Models
Regardless of the age of your Brocade equipment, the DC Parts has you covered:
– Support for the latest models, ensuring compatibility with the latest technologies
– Maintenance of legacy systems, extending the useful life of previous investments
– Migration and upgrade strategies to optimize your infrastructure
3. Parts Availability
A DC Parts maintains an extensive inventory of Brocade parts:
– Quick access to critical components, minimizing downtime
– Genuine, high-quality parts to ensure performance and reliability
– Options for new, refurbished and hard-to-find parts
4. Personalized Services
We understand that each company has unique needs:
– Flexible support plans tailored to your specific needs
– Onsite or remote support options
– Proactive maintenance services to prevent problems before they occur
5. Cost Savings
work with DC Parts can result in significant savings:
– Competitive pricing compared to manufacturer support
– Extension of the useful life of equipment, postponing the need for expensive replacements
– Cost-effective repair options for out-of-warranty equipment
6. Quick Response
Time is crucial when it comes to network issues:
– Technical support available 24/7
– Fast response times to minimize business disruptions
– Emergency support options for critical situations
7. Holistic Network Knowledge
A DC Parts is not just limited to Brocade switches:
– Understanding how Brocade switches interact with other network components
– Ability to optimize overall infrastructure performance
– Recommendations for network architecture improvements
8. Security Updates and Patches
Keep your network secure and up to date:
– Information about the latest firmware and software updates
– Assistance in implementing critical security patches
– Guidance on security best practices for Brocade switches
9. Documentation and Detailed Reports
Stay informed about the status of your infrastructure:
– Detailed reports after each support intervention
– Clear documentation of settings and changes
– Maintenance history to assist with future planning
10. Long-Term Partnership
A DC Parts is committed to the continued success of its customers:
– Strategic consultancy for future infrastructure planning
– Regular follow-up to ensure ongoing satisfaction
– Adapting services as your company’s needs evolve
When choosing the DC Parts For support of your Brocade switches, you're not just getting a service provider, but a partner committed to the success and efficiency of your network infrastructure. Our comprehensive approach, technical expertise and commitment to excellence ensure that your Brocade systems operate at the highest level of performance, reliability and safety.
Some segments of the economy that we help
Some segments of the economy that we help
Third-party maintenance for Brocade SAN Switch End-of-Life (EOL) and Brocade SAN Switch End-of-Service-Life (EOSL)
A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.
There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How can we help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance.
Brocade San Switch support
Support services DC Parts provide support for Brocade SAN Switch. We work to combine the right approach with the right equipment to address your Brocade SAN Switch support needs.
With a highly trained team of certified engineers ready to solve any Brocade SAN Switch problem, support DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing Brocade SAN Switch support, contact us.
The support DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers, including: Dell, HPE, Juniper, Brocade, CISCO and more.
With support DC Parts, we manage all your hardware, between the manufacturers through a link. The support DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.
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