HPE storage support and maintenance
A DC Parts offers a proactive and professional service. We understand what it means to add continuous value every time we speak with customers and we have a wealth of knowledge and experience with a specific focus on HPE EVA, MSA and 3PAR systems. This specific focus, combined with the extensive knowledge base we have, ensures that we can maintain your HPE systems and keep them running smoothly beyond the manufacturer's 'end of life support date'.
Third party maintenance of HPE storage
By providing organizations with a viable and sustainable alternative option to extend the life of their systems after 'end of life' or 'end of life' announcements, we can help organizations by offering an economical solution for mission critical HPE systems. This solution significantly reduces your total cost of ownership and also generates a greater return on your initial capital expenditures for IT storage hardware.
Our consultants can provide you with the ability to customize a suitable HP support and maintenance service solution that meets your specific current requirements. This service gives you the flexibility to pay only for the level of support you need and for the length of time you need the service. THE DC Parts understands that today most organizations may only require specific maintenance support for a certain period of time and do not want to enter into annual maintenance support contracts that they cannot justify to provide temporary support. An example would be a data/platform migration and decommissioning project.
Residual asset value for your HPE hardware
Our exclusive HPE storage maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for HPE storage that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with HPE hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost neutral.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your HPE storage hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program.
If you don't need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the decommissioning and data erasure process, allowing you to achieve a much greater return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but lets you explore whether this service might be viable and beneficial for you.
Find out more by going to contact us.
SERVICE PACKAGES DC PARTS
We specialize in providing solutions for IT equipment that is out of warranty. With more than 5 years of experience in the market, we offer comprehensive maintenance, repair, replacement and parts resale services for a variety of recognized brands, including Cisco, Dell EMC, HPE, IBM, NetApp, among others.
HOURS ON DEMAND
Sometimes you may not need an ongoing support contract, but rather one-off support such as firmware updates, support for your virtualization system or operating system, or even diagnosing issues affecting your environment. With this need in mind, the DC Parts developed consumable hour packages, valid for 6 months. Offering you the flexibility to count on a partner when necessary, without the obligation of monthly commitments.
COVERAGE SERVICE IN THE HOURS PACKAGE
- Hardware Firmware Update
- Troubleshooting Hardware and Software
- Connectivity configuration
- Disk pool management (expansion, creation of disks/luns)
- Performance analysis (server/storage/network)
- Support for exchanging parts in person
- Environment documentation
- Analysis and best practices
- Support Storage/Server/Blade/Switch/Firewall/FC Switch
PACKAGE OF HOURS
- Minimum of 3 hours of service (travel counts as hours worked)
- Remote 24×7 – In-person 24×7 (Brasilia- São Paulo) / 8×5 other cities in Brazil
- 12-hour remote service SLA (24x7) or 24 hours in person (8x5), after opening tickets.
To find out our prices, get in touch and ask for our price list for our hourly packages.
SUPPORTED EQUIPMENT
- We support the 8000, 9000 and 20000 series. These systems are known for their high performance and efficiency in large-scale enterprise environments.
- We support AF (All Flash), HF (Hybrid Flash) and CS (Adaptive Flash) series, providing smart and efficient storage solutions.
- We cover the A630, A650, and A670 models, which offer mission-critical storage with built-in artificial intelligence.
- We meet the needs of the MSA 1050, 2050, 2052 and 2060 models, ideal for small and medium-sized businesses looking for affordable and reliable storage solutions.
- We provide support for the 1460, 1560, 1660, and 1860 models, which are networked storage (NAS) solutions optimized for Windows environments.
- We cover the 3200 system and VSA (Virtual Storage Appliance) solutions, offering flexibility for virtualized environments.
- We support the XP7 and XP8 models, which are high-capacity storage systems for large data centers.
- We service models 3620, 3640, 5200 and 5250, which are backup and data recovery solutions.
- We also support older systems including EVA (Enterprise Virtual Array), P2000 G3, P4000 Series, P6000 Series, and P9000 Series.
With HP EVA StorageWorks Enterprise Virtual Array (EVA), you get enterprise-class storage arrays with a virtualized architecture and integrated thin-provisioning. HP EVA meets the storage budgets of most organizations and also provides simplified storage management. A simple-to-manage storage system saves management time and money and reduces configuration errors, and if you implement best practices and good maintenance rules, you can reduce errors and other unnecessary expenses.
Typical best practices for optimal availability, performance and cost are only recommendations and not strict requirements, as each organization's IT infrastructure will be different. These practices start the moment you receive all the user manuals and, by reading and following the information provided, you can save your time. Stay as up-to-date as possible with the latest XCS controller software and disk firmware, again, this will save time with configuration and compatibility issues. Deploy your array in supported configurations, if possible, depending on your circumstances, and lastly, always sign up for proactive notifications.
A DC Parts I would always recommend that you experiment and follow industry best practices, no matter what technology you decide to implement in your IT infrastructure. Our team has specific knowledge of HP EVA storage and aims to provide the security and support needed by organizations with legacy and end-of-life systems from manufacturers.
Benefits of maintenance support DC Parts in storage HP EVA
- HP EVA hardware diagnostics and repair
- Level 3 engineer assigned to an account
- Global service availability
- Email alert notification
- Maintenance support for current and end-of-life HP equipment
- Pro-rata support and co-termination dates
- Consultancy
- Detailed health check reports
- Site audits / surveys
- Data / platform migration
- IT decommissioning
- Data erasure
- Highly experienced and specially trained technical field engineers
- Spare parts kit on site
- Various methods for generating a fault ticket ticket
- Helpdesk assistance
- Operation and configuration assistance
- Command View
- Flexible short and long-term maintenance support contracts
- Hardware rental
- DMR (digital media retention)
- Operational savings
End of support HP EVA, but not DC Parts
EOSL Dates 'End of Life Useful '
- EVA 4000 - DECEMBER 2013
- EVA 6000 - DECEMBER 2014
- EVA 8000 - DECEMBER 2013
- EVA 4100 - DECEMBER 2014
- EVA 6100 - DECEMBER 2014
- EVA 8100 - DECEMBER 2014
- EVA 4400 - DECEMBER 2014
- EVA 6400 - DECEMBER 2014
- EVA 8400 - DECEMBER 2014
HP StorageWorks Modular Smart Arrays 'MSA' enables scalable, low-cost solutions with high-performance storage consolidation across SANs. This has the ability to meet most basic to medium level requirements. Dual controllers and hot-plug power supply units provide full redundancy, and a variety of host connectivity options provide a high degree of flexibility and capacity that can be upgraded without downtime.
The HP MSA can also be used as direct connection storage 'DAS' JBOD 'Just a bunch of disks', making it an ideal low-cost storage solution for many. When using an external SCSI or SAS RAID adapter, HP's JBOD solution offers a simple and efficient method of expanding your server's storage capacity. With redundant hot-plug power supply units and I / O interface cards, you still get the benefits of a resilient storage offering, but at a fraction of the cost of a complete SAN.
Get in touch with us at DC Parts to see if we can customize a flexible maintenance support solution that meets your technical and support requirements that you haven't been able to find with other storage maintenance providers.
Benefits of maintenance support DC Parts in storage HP MSA
- HP MSA hardware repair and technical diagnostics
- Level 3 engineer assigned to an account
- Global service availability
- Email alert notification
- Maintenance support for current and end-of-life HP equipment
- Pro-rata support and co-termination dates
- Consultancy
- Detailed health check reports
- Site audits / surveys
- Data / platform migration
- IT decommissioning
- Data erasure
- Highly experienced and specially trained technical field engineers
- Spare parts kit on site
- Various methods for generating a fault ticket ticket
- Helpdesk assistance
- Operation and configuration assistance
- Smart Array configuration utility
- MSA 'SMU' storage management utility
- Flexible short and long-term maintenance support contracts
- Hardware rental
- DMR (digital media retention)
- Operational savings
End of support HP MSA, but not DC Parts
EOSL Dates 'End of Life Useful '
- MSA 20 - DECEMBER 2014
- MSA 30 - DECEMBER 2014
- MSA 50 - DECEMBER 2014
- MSA 60 - DECEMBER 2014
- MSA 70 - DECEMBER 2014
- MSA 70 - DECEMBER 2014
- MSA 500 -
- MSA 1000 - DECEMBER 2023
- MSA 1500 - DECEMBER 2023
- MSA 2000 - DECEMBER 2023
HP's 3PAR storage platform is a family of storage systems that can meet the needs of modern data centers, offering the efficiency and agility required by virtual, cloud and IT as a service (ITaas) environments. The HP 3PAR platform is also designed to provide exceptional economic and operational benefits, including the performance, scalability and availability required of Tier 1 storage.
The HP 3PAR converged storage platform includes HP's new thin suite technology software, allowing you to meet the required performance and service level objectives with less disks and less system administration time. Data protection and disaster recovery for 3PAR storage are based on flexible and efficient write-capture technology on the fly, providing you to maximize recovery point and recovery time objectives in an economical way. HP 3PAR offers a variety of security and data resiliency software products. Peer Motion, virtual domains and Virtual Lock offer the robust functionality required by Tier 1 storage, with autonomous tiered storage offering the expected agility.
A DC Parts provides a friendly and welcoming experience for many customers looking for alternative and viable technical and support options. Focus and flexibility are essential for us, but more importantly, we seek to add value to every conversation so that customers feel they have found a valuable source of ad hoc technical information.
Benefits of maintenance support DC Parts in storage HP 3PAR
- HP 3PAR technical diagnostics and hardware repair
- Level 3 engineer assigned to an account
- Global service availability
- Email alert notification
- Maintenance support for current and end-of-life HP equipment
- Pro-rata support and co-termination dates
- Consultancy
- Detailed health check reports
- Site audits / surveys
- Data / platform migration
- IT decommissioning
- Data erasure
- Highly experienced and specially trained technical field engineers
- Spare parts kit on site
- Various methods for generating a fault ticket ticket
- Helpdesk assistance
- Operation and configuration assistance
- HPE 3PAR OS
- Flexible short and long-term maintenance support contracts
- Hardware rental
- DMR (digital media retention)
- Operational savings
End of support HP 3PAR, but not DC Parts
EOSL Dates 'End of Life Useful '
- F200 - NOVEMBER 2016
- F400 - NOVEMBER 2016
- T400 - OCTOBER 2017
- T800 - OCTOBER 2017
- V400 - MAY 2021
- V800 - MAY 2021
- STORESERV 7000 - OCTOBER 2022
- STORESERV 7000C - OCTOBER 2022
- STORESERV 7200 - OCTOBER 2022
- STORESERV 7200C - OCTOBER 2022
- STORESERV 7400 - OCTOBER 2022
- STORESERV 7400C - OCTOBER 2022
- STORESERV 7440C - OCTOBER 2022
- STORESERV 7450 - OCTOBER 2022
- STORESERV 7450C - OCTOBER 2022
- STORESERV 8400 -
- STORESERV 8440 -
- STORESERV 8450 -
- STORESERV 9450 -
HP D2000 Technical Specifications
HP's D2000 Enclosures offer cost-effective modular solutions to simplify capacity expansion in previous HP ProLiant and Integrity server and blade environments. In addition to connecting directly to supported servers, the D2700 serves as an SFF enclosure for some of the MSA array models. Full support within the D2000 series can grow as needed to up to 96 LFF drives or 200 SFF drives.
Model | Supported Smart Array Controllers | Supported Controller-Blade Connectivity | Supported Host Bus Adapters | scalability | Drive Support Between Proliant and MSA Attachment | Servers Supported |
---|---|---|---|---|---|---|
D2600 | P411, P212, P812, P222, P421, P431, P441, P822, P841 | P711m, P721m, P731m, P741m | H221, H222, H241 | Up to (8) enclosures, 96 drives behind P411 or P812 Controllers. Mixed 2600/2700: Up to (4) 2600 and (4) 2700, or 148 drives behind the P421, P431, P441, P822 and P841 Controllers | (12) x 3.5″ Drives: 1TB, 2TB, 3TB, 4TB, 6TB SAS Midline; 300GB 15K, 450GB 15K, 600GB 15K SAS | Proliant Servers with supported Controller; HPE Integrity Servers; P2000 G3 Modular Smarty Array System |
D2700 | P411, P212, P812, P222, P421, P431, P441, P822, P841 | P711m, P721m, P731m, P741m | H221, H222, H241 | Up to (4) enclosures, 96 drives behind P411 or P812 Controllers; Using the P421, P431, P441, P822 or P841 up to (4) enclosures per port; P411 and P812 up to (2) enclosures per port. Mixed 2600/2700: Up to (4) 2600 and (4) 2700, or 148 drives behind the P421, P431, P441, P822 and P841 Controllers | (25) x 2.5″ Drives: 10K SAS: 300GB, 450GB, 600GB, 900GB, 1.2TB; 15k SAS: 146GB, 300GB, 450GB, 600GB; Midline SAS: 500GB, 1TB; SSD: 200GB, 400GB, 800GB, 1.6TB | Proliant Servers with supported Controller; HPE Integrity Servers; P2000 G3 Modular Smarty Array System |
HP D3000 Technical Specifications
HP's D3000 Enclosures offer modular, cost-effective direct-connect solutions to simplify capacity expansion in HP ProLiant Gen 8 to Gen 10 server and blade systems environments. The D3000 Enclosures are a 2U direct-attached storage device that supports a 12GB SAS connection to the host and are designed for small to medium-sized deployments or remote locations.
HP D6000 Technical Specifications
The HP D6000 Disk Enclosure is designed for high-capacity, high-volume storage, extending HP's direct-attached storage lineup to BladesSystem servers. Up to six D6000 storage devices can be supported in a single BladeSystem enclosure for up to 1260TB of capacity.
HP MSA 1000 technical specifications
The HP MSA 1000 Series is designed to meet entry-level storage requirements and budget constraints, providing affordable flash storage in SAS, iSCSI and FC deployments. The MSA features Gen 10 ProLiant compliant shared storage and comes standard with intuitive management tools and data protection tools, including snapshots and volume copy.
HP MSA 2000 technical specifications
The HP Flash-Ready MSA 2050 Storage System, providing over 200.000 IOPS, is designed for affordable application acceleration and ideal for small and remote office deployments. HP's MSA line continues with high scalability, enabling mixed expansions to support high-performance SFF SSDs or 15K SAS with cost-effective LFF drives for archival purposes for a customized balanced solution.
HP MSA P2000 technical specifications
HP Smart Array MSA P2000 G3 modular systems are entry-level storage systems with 8GB Fiber Channel, 6GB SAS, 10GbE, and 1Gbe iSCSI models with support for 6GB and 12GB SAS drives. The array can incrementally grow from a few drives to 576TB using Midline SAS drives. Features built into this series include hot plug replacement of controllers, P/O, I/O modules and expansion enclosure additions.
HP MSL 1/8 G2 Autoloader Technical Specifications
The HP MSL 1/8 G2 Autoloader Desktop Tape Drive offers storage density, flexibility and protection for a tape backup environment. Encryption is available with LTO 5 forward and 8-cartridge magazines are removable to easily manage media.
HP MSL2024 and MSL4048 technical specifications
The HP MSL2024 and MSL4048 are entry-level automated tape libraries designed to scale from 0 to 48 cartridge slots between the 2 models. 256-bit AES encryption is available with LTO 5 to LTO 8 tape drives to enhance the protection of your data. Both ATLS use HP's Command View for Tape Libraries software to manage the tape system.
HP MSL3040 technical specifications
The HP StoreEver MSL3040 Tape Library offers simple capacity increase with modular vertical expansion. The system scales non-disruptively from 40 to 280 cartridge slots and up to 21 half-height LTO units in 1 19” rack.
HP MSL6480 technical specifications
HP StoreEver MSL6480 Tape scales seamlessly to accommodate increased capacity requirements. Using LTO 8 units, the MSL6480 can scale from 80 to 560 cartridge slots to store up to 8,4 PB in a single 19-inch rack. In addition, the system supports a maximum of 42 LTO 5 to LTO 8 HH SAS or FC drives.
HP 3PAR Technical Specifications
The HP 3PAR 7000 series offers scalable solutions providing high performance and guarantees to double virtual machine density. The series supports advanced features, including storage federation and automated tiering, that enable non-disruptive growth.
The StoreServ 8000 series offers leading-edge mid-range Tier 1 storage solutions with the performance advantages of a flash-optimized architecture.
HP's 3PAR StoreServ 10000 Block Storage series expands HP's 3Par lineup for enterprise storage. Designed to address the need for hybrid and private cloud environments as well as ITaaS, the 10000 offers multi-tenant and federated storage. The 10000 has a flash-optimized architecture to deliver I/O performance and workload agility in virtualized environments.
Some segments of the economy that we help
Some segments of the economy that we help
Third party maintenance for HPE End-of-Life (EOL) and HPE End-of-Service-Life (EOSL)
A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.
There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How can we help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance.
HPE server support
Support services DC Parts provide support for the HPE server. We work to combine the right approach with the right equipment to meet your HPE server support needs.
With a highly trained team of certified engineers ready to solve any problems on the HPE server, the DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing HPE Storage Support, please contact us.
The support DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers, including: IBM, HPE (HP), DELL EMC, DELL, NETAPP and more.
With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.
Extend the life and value of your IT assets. contact support DC Parts immediately.
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