HPE server support and maintenance
A DC Parts offers a proactive and professional service. We understand what it means to add continuous value whenever we speak to customers. We have a lot of knowledge and experience with HP Proliant servers. This ensures that we can maintain your HP Proliant servers and keep them running efficiently beyond the manufacturer's 'end of life date' (EOSL) with no risk associated with the service.
By providing organizations with a viable and sustainable alternative option to extend the life of their servers after 'end of life' or 'end of life' announcements, we can help organizations by offering an economical solution for mission-critical HP Proliant servers . This solution significantly reduces your total cost of ownership and also generates a greater return on your initial capital expenditures with IT server hardware.
Third party maintenance of the HPE server
Our consultants and technical staff can provide you with the ability to customize a suitable HP server maintenance support service solution that meets your specific current requirements. This service gives you the flexibility to pay only for the degree of support service you need and for the length of time you need the service for 3, 6, 9, or 12 months. THE DC Parts recognizes that most organizations today may only require a specific support service for a certain period of time, and may not wish to enter into an annual maintenance support contract that they are unable to justify for temporary support.
A DC Parts offers a flexible approach for organizations looking to integrate partially or fully with their organization's maintenance and support services for current or historic server systems. These service levels range from NBD (Next Business Day) to 24/7 response. Our maintenance and support services range from parts only to telephone and remote support. Our service level pages describe these and other services in detail.
Get in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.
Residual asset value for your HPE hardware
Our exclusive HPE server maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for the HPE server that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with HPE hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost neutral.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your HPE server hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program.
If you don't need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the decommissioning and data erasure process, allowing you to achieve a much greater return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but lets you explore whether this service might be viable and beneficial for you.
Find out more by going to contact us.
SERVICE PACKAGES DC PARTS
We specialize in providing solutions for IT equipment that is out of warranty. With more than 5 years of experience in the market, we offer comprehensive maintenance, repair, replacement and parts resale services for a variety of recognized brands, including Cisco, Dell EMC, HPE, IBM, NetApp, among others.
HOURS ON DEMAND
Sometimes you may not need an ongoing support contract, but rather one-off support such as firmware updates, support for your virtualization system or operating system, or even diagnosing issues affecting your environment. With this need in mind, the DC Parts developed consumable hour packages, valid for 6 months. Offering you the flexibility to count on a partner when necessary, without the obligation of monthly commitments.
COVERAGE SERVICE IN THE HOURS PACKAGE
- Hardware Firmware Update
- Troubleshooting Hardware and Software
- Connectivity configuration
- Disk pool management (expansion, creation of disks/luns)
- Performance analysis (server/storage/network)
- Support for exchanging parts in person
- Environment documentation
- Analysis and best practices
- Support Storage/Server/Blade/Switch/Firewall/FC Switch
PACKAGE OF HOURS
- Minimum of 3 hours of service (travel counts as hours worked)
- Remote 24×7 – In-person 24×7 (Brasilia- São Paulo) / 8×5 other cities in Brazil
- 12-hour remote service SLA (24x7) or 24 hours in person (8x5), after opening tickets.
To find out our prices, get in touch and ask for our price list for our hourly packages.
SUPPORTED EQUIPMENT
- We support a variety of ProLiant DL models, including the Gen 20 (Gen160) DL180, DL325, DL360, DL380, DL385, DL560, DL580, DL10, and DL10. These rack servers are known for their performance and versatility in business environments.
- We support the ML30, ML110 and ML350 Gen10 tower models, ideal for small and medium-sized companies or remote offices.
- We meet the needs of BL460c and BL660c Gen10 blade servers, designed for high density and efficiency in data centers.
- We provide support for the Synergy 480 and 660 Gen10 models, which are part of the HPE composite infrastructure.
- We support the low-power ProLiant m710x and m750 servers, ideal for specific workloads.
- We also support older systems, including the ProLiant G7, G8 and G9 series, ensuring operational continuity of established infrastructures.
Support for your HP Proliant server
HP Proliant servers have been a popular choice for many years, from tower units for the SMB market to enterprise-class, multi-processor rack-mount servers for data center environments. Originally produced by Compaq, the Proliant line has continued to develop and offer technological advances with each new generation. By updating the internal architecture to support the latest Intel and AMD processors, to develop innovative features such as hot swap PCI adapter slots, memory and even processors. The Proliant server range remains the first option for many. Proliant servers have a reputation for reliability thanks to their highly modular design, key components, including system boards that can be replaced quickly, minimizing any unplanned downtime.
A DC Parts can customize a support option to meet your organization's requirements. From 3-month contracts to parts only, including full 24×7 annual support options. We have the ability to assist our customers by ensuring business continuity and service availability of their IT infrastructure. Contact us for more information on a cost-effective support solution for your HP Proliant servers.
Benefits of maintenance support DC Parts in storage HP Proliant
- Technical diagnostics and repair of HP Proliant servers
- Level 3 engineer assigned to an account
- Global service availability
- Maintenance support for current and end-of-life HP equipment
- Pro-rata support and co-termination dates
- Site audits / surveys
- Data / platform migration
- IT decommissioning
- Data erasure
- Highly experienced and specially trained technical field engineers
- On-site spare parts cache
- Various methods for generating a fault ticket ticket
- Helpdesk assistance
- Operating system and firmware recommendations
- Professional services
- Consultancy
- VMware
- Hardware upgrades
- Flexible short and long-term maintenance support contracts
- Hardware rental
- DMR (digital media retention)
- Operational savings
End of support HP Proliant, but not DC Parts
EOSL Dates 'End of Life Useful '
- HP PROLIANT BL460C G6 - JUNE 2016
- HP PROLIANT BL460C G7 - FEBRUARY 2018
- HP PROLIANT BL465C G5 - DECEMBER 2015
- HP PROLIANT BL465C G6 - DECEMBER 2015
- HP PROLIANT BL465C G7 - DEC2017
- HP PROLIANT BL490C G6 - MARCH 2016
- HP PROLIANT BL490C G7 - DECEMBER 2017
- HP PROLIANT BL495C G5 - MARCH 2016
- HP PROLIANT BL620C G7 - MARCH 2016
- HP PROLIANT BL680C G5 - MARCH 2016
- HP PROLIANT BL680C G7 - MARCH 2016
- HP PROLIANT BL685 G1 - MARCH 2016
- HP PROLIANT BL685C G5 - MARCH 2016
- HP PROLIANT BL685C G6 - MARCH 2016
- CHASSI HP PROLIANT C3000 - FEBRUARY 2016
- CHASSI HP PROLIANT C7000 - TBA
- HP PROLIANT DL360 G5 - NOVEMBER 2014
- HP PROLIANT DL360 G6 - APRIL 2016
- HP PROLIANT DL360 G7 - APRIL 2018
- HP PROLIANT DL360E G8 - AUGUST 2021
- HP PROLIANT DL360P G8 - JUNE 2021
- HP PROLIANT DL365 G1 - JUNE 2015
- HP PROLIANT DL380 G5 - NOVEMBER 2014
- HP PROLIANT HP380 G6 - APRIL 2016
- HP PROLIANT DL380 G7 - APRIL 2018
- HP PROLIANT DL380E G8 - AUGUST 2021
- HP PROLIANT DL380P G8 - AUGUST 2021
- HP PROLIANT DL385 G6 - DECEMBER 2015
- HP PROLIANT DL385 G7 - APRIL 2018
- BL860C I6 INTEGRITY - DECEMBER 2025
- BL870C I6 INTEGRITY - DECEMBER 2025
- BL860C I2 INTEGRITY - DECEMBER 2020
- INTEGRITY BL860C I4 - MARCH 2023
- BL870C I2 INTEGRITY - DECEMBER 2020
- INTEGRITY BL870C I4 - MARCH 2023
- BL890C I2 INTEGRITY - DECEMBER 2020
- INTEGRITY BL890C I4 - MARCH 2023
- BL890C I6 INTEGRITY - DECEMBER 2025
HP ProLiant Rack Server
HP ProLiant Rack Server Technical Specifications
HP rack-optimized servers will modernize your data center, delivering performance, resiliency and scalability for your key workloads. Secure, versatile rack servers that balance performance, scalability and manageability across diverse workloads.
HP ProLiant Blade Server
HP ProLiant Blade Server Technical Specifications
Designed for a wide range of configuration and deployment options, the HP ProLiant BL460c Gen9 Server Blade offers the flexibility to optimize your key IT applications with the right size storage for the right workload for a lower TCO. The HP ProLiant BL460c Gen9 server blade now offers Intel Xeon E5-2600 v4 processors with up to 21% bin-a-bin performance gain over the previous generation, plus 2400 MT / s HPE DDR4 SmartMemory delivering up to 33% throughput bigger.
HP Integrity Rack Server
HP Integrity Rack Server Technical Specifications
The HP Integrity line of servers offers a great choice for branch offices and data centers that support a variety of mission-critical workloads. Customers gain platform longevity and investment protection with advanced processors that offer backward compatibility, while further improving performance with support from HP XP7 Storage and HP 3PAR All Flash Arrays.
HP Integrity Blade Server
HP Integrity Blade Server Technical Specifications
All three blade configurations support the HP-UX operating system and are designed for deployment in HP c-Class enclosures, specifically the 10U c7000 and 6U c3000 enclosures. The nPartition configuration feature is enabled at the factory, allowing the BL870c i4 and BL890c i4 to be partitioned into yet another electrically isolated partition.
Some segments of the economy that we help
Some segments of the economy that we help
Third party maintenance for HPE End-of-Life (EOL) and HPE End-of-Service-Life (EOSL)
A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.
There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How can we help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance.
HPE server support
Support services DC Parts provide support for the HPE server. We work to combine the right approach with the right equipment to meet your HPE server support needs.
With a highly trained team of certified engineers ready to solve any problems on the HPE server, the DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing HPE Storage Support, please contact us.
The support DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers, including: IBM, HPE (HP), DELL EMC, DELL, NETAPP and more.
With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.
Extend the life and value of your IT assets. contact support DC Parts immediately.
Need support?
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