DELL server support and maintenance
The Dell PowerEdge servers you have in your IT infrastructure can still provide the functionality, flexibility and practicality for the vast majority of organizations today. The ability to add additional memory (if not already specified at time of purchase) and CPU provides customers with a variety of options to upgrade their host servers (virtualized environments) to continue to deliver the required performance beyond the manufacturers' end-of-life dates. These potential upgrade options mean that customers do not have to constantly look for new server solutions at the end of a 3 or 5 year internal lifecycle program because the servers are no longer fit for purpose.
Third party maintenance of the DELL server
A DC Parts provides organizations with a viable and sustainable alternative option to extend the life of their Dell servers after 'end of life' or 'end of support life' announcements, being able to provide recommended hardware upgrade options which include and incorporates complete installation and configuration work performed by experienced technical field engineers. Our ability to continue to provide an alternative server maintenance support service for Dell PowerEdge servers further assists organizations by providing a cost-effective solution for mission-critical Dell PowerEdge servers. This solution significantly lowers your total cost of ownership and also generates a greater return on your initial capital expenditures for IT server hardware.
A DC Parts offers a flexible approach for organizations looking to partially or fully integrate maintenance and support services into their organization for current or historic server systems. These service levels range from NBD (Next Business Day) to a 24/7 response. Our maintenance and support services range from parts only to telephone and remote support. Our service level pages describe these and other services in detail.
Get in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.
Residual asset value for your DELL hardware
Our exclusive DELL server maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for the DELL server that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with DELL hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost-neutral.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your DELL server hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program.
If you don't need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the decommissioning and data erasure process, allowing you to achieve a much greater return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but lets you explore whether this service might be viable and beneficial for you.
Find out more by going to contact us.
SERVICE PACKAGES DC PARTS
We specialize in providing solutions for IT equipment that is out of warranty. With more than 5 years of experience in the market, we offer comprehensive maintenance, repair, replacement and parts resale services for a variety of recognized brands, including Cisco, Dell EMC, HPE, IBM, NetApp, among others.
HOURS ON DEMAND
Sometimes you may not need an ongoing support contract, but rather one-off support such as firmware updates, support for your virtualization system or operating system, or even diagnosing issues affecting your environment. With this need in mind, the DC Parts developed consumable hour packages, valid for 6 months. Offering you the flexibility to count on a partner when necessary, without the obligation of monthly commitments.
COVERAGE SERVICE IN THE HOURS PACKAGE
- Hardware Firmware Update
- Troubleshooting Hardware and Software
- Connectivity configuration
- Disk pool management (expansion, creation of disks/luns)
- Performance analysis (server/storage/network)
- Support for exchanging parts in person
- Environment documentation
- Analysis and best practices
- Support Storage/Server/Blade/Switch/Firewall/FC Switch
PACKAGE OF HOURS
- Minimum of 3 hours of service (travel counts as hours worked)
- Remote 24×7 – In-person 24×7 (Brasilia- São Paulo) / 8×5 other cities in Brazil
- 12-hour remote service SLA (24x7) or 24 hours in person (8x5), after opening tickets.
To find out our prices, get in touch and ask for our price list for our hourly packages.
SUPPORTED EQUIPMENT
PowerEdge Rack Servers
- We support a variety of PowerEdge Rack models, including R240, R340, R440, R540, R640, R740, R740xd, R840, R940, R6515, R7515, R6525, and R7525. These rack servers are known for their performance and versatility in business environments.
- We support the T140, T340, T440 and T640 tower models, ideal for small and medium-sized companies or remote offices.
- We meet the needs of M640, M640p, MX740c and MX840c modular servers, designed for high density and efficiency in data centers.
- We provide support for the C6420, C4140, and C6520 models, optimized for high-performance computing (HPC) and web-scale workloads.
- We cover the XE2420 and XE7100 systems, designed for edge computing and high-density storage.
- We support the FC640 and FD332 models, which are part of Dell's converged infrastructure.
- We also support older systems, including the 11th (Rx10, Tx10), 12th (Rx20, Tx20), 13th (Rx30, Tx30), and 14th (Rx40, Tx40) generations of PowerEdge, ensuring operational continuity of established infrastructures.
Support for your Dell PowerEdge server
Dell grew from a humble beginning as PC Limited selling IBM PC-compatible computers directly to end users. This ethos of selling directly to customers remains today, however, now no data center is without a significant amount of Dell Poweredge equipment installed. Partnering with companies and buying others, Dell developed a portfolio with the goal of making them a 'one stop shop' for IT infrastructure. PowerEdge servers have a solid reputation for being reliable and economical. Its PERC (PowerEdge RAID Controllers) use industry-leading architecture from companies like LSI, while using custom features like background patrol reading to fix bad sectors on online RAID disks. With models ranging from 1U rackmount models, tower variants for the SMB market and high-density blade systems, Dell PowerEdge servers have gained a large share in the modern IT market.
A DC Parts has a deep understanding of Dell PowerEdge hardware and our team has years of experience with PowerEdge systems. THE DC Parts You can customize a support package to meet your organization's immediate or long-term needs, from short-term 9-5 contracts to 24/7 annual maintenance packages. The consultants of DC Parts work with clients to ensure they get the guarantees they need at a cost that fits their budget. Our flexibility, along with our comprehensive understanding of the PowerEdge range, allows DC Parts help organizations maximize investment in their IT infrastructure.
Benefits of maintenance support DC Parts in storage Dell PowerEdge
- Technical diagnostics and repair of Dell PowerEdge servers
- Level 3 engineer assigned to an account
- Global service availability
- Maintenance support for current and end-of-life Dell equipment
- Pro-rata support and co-termination dates
- Site audits / surveys
- Data / platform migration
- IT decommissioning
- Data erasure
- Highly experienced and specially trained technical field engineers
- On-site spare parts cache
- Various methods for generating a fault ticket ticket
- Helpdesk assistance
- Operating system and firmware recommendations
- Professional services
- Consultancy
- VMware
- Hardware upgrades
- Flexible short and long-term maintenance support contracts
- Hardware rental
- DMR (digital media retention)
- Operational savings
End of support Dell PowerEdge, but not DC Parts
EOSL Dates 'End of Life Useful '
- DELL POWEREDGE 2950 - OCTOBER 2015
- DELL POWEREDGE R900 - JULY 2015
- DELL POWEREDGE R910 - MARCH 2015
Dell EMC PowerEdge One Socket Rack Server
Dell EMC PowerEdge One Socket Rack Servers Technical Specifications
The single-socket Dell EMC PowerEdge server is designed to handle workloads such as virtualization, HCI, and OpenStack Ready Architecture. Boost performance, scalability and simplify IT with the One Socket server designed for companies with remote and branch offices.
Dell EMC PowerEdge Two Socket Rack Server
Dell EMC PowerEdge Two-Socket Rack Servers Technical Specifications
Address key applications with the latest product families of Intel® Xeon® processors E5-2400 and E5-2400 v2 – designed to be a foundation for flexible and efficient data centers that can easily scale to meet growing needs. The high-density design of two-socket configurations with up to 12 dual inline memory modules (DIMMs) to support consolidated and virtualized environments.
Dell EMC PowerEdge Four Socket Rack Server
Dell EMC PowerEdge Rack Four Socket Servers Technical Specifications
Leverage your mission-critical applications and make real-time decisions with 4-socket PowerEdge servers. Accelerate the GPU database for business-critical applications with a powerful four-socket server. Scale capacity with large internal storage. Up to four scalable 2nd generation Intel® Xeon® processors with up to 28 cores per processor.
Dell EMC PowerEdge One Socket Tower Server
Dell EMC PowerEdge One Socket Tower Servers Technical Specifications
Single-socket (single CPU) tower servers provide a cost-effective entry-level solution for businesses migrating from PCs or laptops to servers. Designed for key office workloads such as file sharing, printing, point of sale and database applications.
Dell EMC PowerEdge Two Socket Tower Server
Dell EMC PowerEdge Two-Socket Tower Servers Technical Specifications
Two-socket (dual CPU) tower servers offer a wider range of features to accommodate high-performance applications such as web service, consolidation, and virtualization. They include more cache and speed, as well as flexibility for expansion and additional processors.
Dell EMC C Series Blade Server Technical Specifications
Dell EMC C-Series Blade Server Technical Specifications
Built for scale-out workloads like high-performance computing, deep learning, and data analysis, Dell EMC PowerEdge C-series platforms deliver the latest high-speed memory, fast NVMe storage, and workload-based BIOS tuning . Efficiently and predictably scale with flexible configurations and advanced connectivity options.
Dell EMC M Series Servers
Dell EMC M Series Servers Technical Specifications
Designed to lead the industry in quick and easy configuration and deployment, Dell M-Series blade servers feature modular I/O switches, plus two built-in 1Gb NICs for easy upgrades and a passive midplane that can handle 40Gb / s on four mezzanine doors per half-height slot. These features provide an easy and effective solution for scaling your I/O infrastructure, which can provide significant savings in time, cabling, and switch port costs.
Dell EMC PowerEdge FX Series
Dell EMC PowerEdge FX Series Technical Specifications
The FX architecture's innovative modular design supports IT resource building blocks of varying sizes (computing, storage, networking, and management) so data centers have greater flexibility in building their infrastructures.
Dell EMC PowerEdge MX Series
Dell EMC PowerEdge MX Series Technical Specifications
Integrated 7U modular solution designed for enterprise data center density with easy deployment, management and maximum longevity. The PowerEdge MX features industry-leading midplaneless design and scalable fabric architecture to support new processor technologies, new storage types, and new connectivity innovations in the future.
Some segments of the economy that we help
Some segments of the economy that we help
Third party maintenance for Dell End-of-Life (EOL) and Dell End-of-Service-Life (EOSL)
A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.
There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How can we help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance.
Dell storage support
Support services DC Parts provide support for Dell storage. We work to combine the right approach with the right equipment to meet your Dell storage support needs.
With a highly trained team of certified engineers ready to solve any problems with Dell storage, DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing support on Dell storage, please contact us.
The support DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers, including: IBM, HPE (HP), DELL EMC, DELL, NETAPP and more.
With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.
Extend the life and value of your IT assets. Contact Support DC Parts immediately.
Need support?
Contact us, we will contact you as soon as possible
