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DELL server support and maintenance


The Dell PowerEdge servers you have in your IT infrastructure can still provide the functionality, flexibility and practicality for the vast majority of organizations today. The ability to add additional memory (if not already specified at time of purchase) and CPU provides customers with a variety of options to upgrade their host servers (virtualized environments) to continue to deliver the required performance beyond the manufacturers' end-of-life dates. These potential upgrade options mean that customers do not have to constantly look for new server solutions at the end of a 3 or 5 year internal lifecycle program because the servers are no longer fit for purpose.

Third party maintenance of the DELL server


DC Parts provides organizations with a viable and sustainable alternative option to extend the life of their Dell servers after the 'end of life' or 'end of life support' announcements, while being able to provide recommended hardware upgrade options , which includes and incorporates the complete installation and configuration work performed by experienced technical field engineers. Our ability to continue to provide an alternative server maintenance support service for Dell PowerEdge servers further supports organizations by offering a cost-effective solution for mission-critical Dell PowerEdge servers. This solution significantly reduces your total cost of ownership and also generates a greater return on your initial capital expenditures with IT server hardware.

DC Parts offers a flexible approach for organizations looking to partially or fully integrate maintenance and support services into their organization for current or historical server systems. These service levels range from NBD (Next Business Day) to a 24/7 response. Our maintenance and support services range from parts only to telephone and remote support. Our service level pages describe these and other services in detail.

Sign in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.

Residual asset value for your DELL hardware


Our exclusive DELL server maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for the DELL server that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with DELL hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost-neutral.


Cost reduction in your contract


We allow a cost-neutral maintenance solution to be provided through the residual value on your DELL server hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program. 

If you don't need a support service, our maintenance service can still benefit you. So we can provide a residual value quote for your IT server and storage hardware and discuss the process of deactivating and deleting data, allowing you to get a much higher return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but it does allow you to explore whether this service can be viable and beneficial for you.

Find out more by going to contact us.

Dell grew from a humble beginning as  PC Limited selling IBM PC-compatible computers directly to end users. This ethos of selling directly to customers remains today, however, now no data center is without a significant amount of Dell Poweredge equipment installed. Partnering with companies and buying others, Dell developed a portfolio with the goal of making them a 'one stop shop' for IT infrastructure. PowerEdge servers have a solid reputation for being reliable and economical. Its PERC (PowerEdge RAID Controllers) use industry-leading architecture from companies like LSI, while using custom features like background patrol reading to fix bad sectors on online RAID disks. With models ranging from 1U rackmount models, tower variants for the SMB market and high-density blade systems, Dell PowerEdge servers have gained a large share in the modern IT market. 

DC Parts has extensive knowledge of Dell PowerEdge hardware and our team has years of experience with PowerEdge systems. DC Parts can customize a support package to meet your organization's immediate or long-term needs, from short-term 9 to 5 contracts to annual maintenance packages 24 hours a day, 7 days a week. DC Parts consultants work with customers to ensure they get the guarantees they need at a cost that suits their budget. Our flexibility, together with our comprehensive understanding of the PowerEdge line, allows DC Parts to help organizations maximize investment in their IT infrastructure.


Benefits of maintenance support DC Parts in storage Dell PowerEdge

  • Technical diagnostics and repair of Dell PowerEdge servers
  • Level 3 engineer assigned to an account
  • Global service availability
  • Maintenance support for current and end-of-life Dell equipment
  • Pro-rata support and co-termination dates
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • On-site spare parts cache
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operating system and firmware recommendations
  • Professional services
    • Consulting
    • VMware
    • Hardware upgrades
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings


End of support Dell PowerEdge, but not DC Parts

Some segments we help


Third party maintenance for Dell End-of-Life (EOL) and Dell End-of-Service-Life (EOSL)


A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.

There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.


How can we help:


We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance. 


Dell server support


Support services DC Parts provide support for the Dell server. We work to combine the right approach with the right equipment to meet your Dell server support needs.

With a highly trained team of certified engineers ready to solve any problems with your Dell server, DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing support on the Dell server, contact us.

A DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support services to leading equipment manufacturers, including: IBMHPEnetapp, Oracle SunCisco and more.

With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.

Extend the life and value of your IT assets. Contact DC Parts Support immediately.

Contact DC Parts and we will help you better optimize your IT investment


Call our product team at 011 3022-4694 or send an email to: contato@dcparts.com.br


All the hardware in the DC Parts is fully tested, guaranteed and comes with a 90-day warranty. Above all, we will support you before, during and after the sale.


Product Experience:

In other words, we know how important it is that you get the product you need to meet your needs. In addition, we have a sales team and agile logistics to make the shortest possible delivery times possible.

Sending proposals within 2 business days, experimenting with data centers and integrators and we always try to get the best price.

Do not hesitate to contact us with any questions about compatibility, condition or the best product available for your need.

Our website represents only a fraction of the pieces we work with. But you can contact your complete requirements or equipment lists.

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