What does your organization's CFO need to know about NetApp maintenance? Not all details, for sure. In other words, it may be worthwhile for CIOs and IT directors to share a cost-benefit analysis for an innovative maintenance approach that will:
- Limit capital expenditures;
- Cut annual support costs;
- Get more value out of IT investments.
Interested? Keep reading.
NetApp believes that IT is a financial function
In a Wall Street Journal interview with CFO Nick Noviello reveals that at NetApp, the CIO is part of the finance organization. But interestingly, this fact has a lot to do with how NetApp views its own IT function. In Noviello's words:
"There is a big advantage here, strategic, operational and financial ... Understanding the financial ramifications, working with alternatives as a team and building an IT infrastructure together is a great benefit of having the CIO as part of the finance organization."
From the same point of view that your company does not combine IT and Finance, “financial ramifications” are still central to CIOs and IT Directors. Furthermore, the time when having the newest technology was gone was enough reason.
Above all, each dollar spent must be justified and the ROI calculated to the last penny. In this way, maintenance decisions deserve a new analysis.
Maximizing IT ROI
When it comes to NetApp hardware and software, IT organizations opt for NetApp for post-warranty support. On the other hand, contracting maintenance from NetApp is as easy as signing the renewal of the contract they provide, no doubt as doing so actually wastes resources and compromises long-term IT planning.
It is a move that we believe the NetApp CFO would not do in its place.
Because? Consider this:
- NetApp maintenance contracts cost substantially more, above all without offering the quality of service that justifies the price.
An alternative support provider will cost 40% to 70% less each year - savings that any CFO will appreciate. In addition, the best of these providers are known to outperform NetApp's SLAs, thereby offering more customizable contract options, including a wider range of service standards.
And also in this way, achieving an economy that NetApp cannot match.
- A rigid and bureaucratic structure, therefore, makes it more difficult to access the support for which you are paying NetApp in the first place.
With NetApp, you are stuck with escalation procedures and slow responses, since as a result often ineffective, problematic calls, in short, that together waste the team's time and put other priorities in the background.
On the other hand, a provider such as DC Parts, in short, allows instant access to Level 3 personnel 24/7 and can get an engineer on site, spare parts in hand, incredibly quickly. In other words, the result is, in short, you're back to work as quickly as possible.
- Manufacturers (OEMs), including NetApp, often force customers to purchase new hardware and terminate support according to a programming their, not yours.
By setting rigid and fast EOSL dates, NetApp either forces companies to buy new equipment or runs the risk of running out of support. In other words, the company has always been successful in convincing customers not to make small improvements to existing equipment. Like adding more drives to meet capacity needs, arguing that EOSL is coming.
And also investments must be spent on new hardware to keep up to date. In other words, NetApp equipment maintenance providers, above all the DC Parts never rescind support, just as those high pressure tactics go away, so you can set your own hardware upgrade priorities and schedules.
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All the hardware in the DC Parts is fully tested, guaranteed and comes with a 90-day warranty. Above all, we will support you before, during and after the sale.
In other words, we know how important it is that you get the product you need to meet your needs. In addition, we have a sales team and agile logistics to make the shortest possible delivery times possible.
Sending proposals within 2 business days, experimenting with data centers and integrators and we always try to get the best price.
Do not hesitate to contact us with any questions about compatibility, condition or the best product available for your need.
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