IBM storage support and maintenance

Finding it a bit confusing if your IBM storage system is at the end of its 'EOL' life or at the end of 'EOS' support? Don't worry, because everyone at DC Parts provides relevant information to help demystify the confusion that can sometimes engulf the world of Information and Technology. We provide specific storage focus on models of the IBM N and V series. Please have a look at the respective pages to find out more about specific models for which we are able to provide technical solutions and ongoing support.

Maintaining IBM storage maintenance

A key factor for most organizations today is the ability to use and maximize internal resources to minimize any additional operating costs. DC Parts provides a variety of services, from technicians to support maintenance solutions that focus on this ideology. These services range from providing organizations with a spare parts kit for on-site maintenance and using the available in-house resource as a cost-effective approach, as opposed to a comprehensive maintenance support solution. This service can also be enhanced by providing additional technical resources through remote assistance if a specific skill set is needed, but still maintains a cost-prohibitive solution.

The ability of organizations to have access to independent and agnostic IT service providers is becoming increasingly difficult today. To some extent, most service providers have become resellers. The ability to obtain an unbiased opinion to verify the integrity of your technical proposal for upgrading your storage solution can be challenging. One of these challenges is the question: am I getting value? Our technical consultants can work with you to discuss your proposal and technical criteria and provide appropriate recommendations to answer that question.

Sign in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.

Residual asset value for your IBM hardware

Our exclusive IBM storage maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for IBM storage that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with IBM hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost-neutral.

Cost reduction in your contract

We allow a cost-neutral maintenance solution to be provided through the residual value on your IBM storage hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the hardware lifecycle service program discussion.

If you don't need a support service, our maintenance service can still benefit you. So we can provide a residual value quote for your IT server and storage hardware and discuss the process of deactivating and deleting data, allowing you to get a much higher return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but it does allow you to explore whether this service can be viable and beneficial for you.

The IBM Storwize family provides organizations with robust intermediate storage solutions that are suitable for many Serial Attached SCSI 'SAS' client environments. Most SAS workloads can be identified as incoming and outgoing 'I / O' requests predominantly from large blocks to large volumes of data. The performance of the storwize V series is capable of supporting up to almost one million IOPS. This midsize storage solution from IBM is designed to deliver enterprise-class performance, scalability and manageability in many application environments, such as the mentioned SAS environment.

The flexibility of IBM's modular midsize storage solution offers the ability to easily increase capacity as your data needs grow, providing scalability to 960 HDDs (forty 24-bay enclosures). The intuitive GUI eliminates the complexity of simple tasks, such as storage configuration, storage provisioning, storage classification and capacity updates. Pre-installed software offers simplified provisioning out of the box, online data migration, simplified remote mirroring, easy tiering and event monitoring.

Our team of support specialists is able to discuss viable cost-effect options for ongoing maintenance support or technical advice on the IBM Storwize V series platform.

Benefits of maintenance support DC Parts in storage IBM V

Technical diagnostics and repair of IBM V series hardware
Level 3 engineer assigned to an account
Global service availability
Email alert notification
Maintenance support for current and end-of-life IBM equipment
Pro-rata support and co-termination dates
Consultancy
Detailed health check reports
Site audits / surveys
Data / platform migration
IT decommissioning
Data erasure
Highly experienced and specially trained technical field engineers
Spare parts kit on site
Various methods for generating a fault ticket ticket
Helpdesk assistance
Operation and configuration assistance
- AIX
Flexible short and long-term maintenance support contracts
Hardware rental
DMR (digital media retention)
Operational savings

End of support IBM V, but not DC Parts

EOSL Dates 'End of Life Useful '

STORWIZE V3700 -

STORWIZE V5000 -

STORWIZE V7000 - JULY 2020

Trying to understand the position of IBM N series systems can be a little confusing and we hope the following information can be useful. The end of official availability understood for the new N series arrays was May 27, 2014. Customers are still able to update multiple pieces of equipment for the next 12 months, but support for current N series configurations will still be available in 2018. .

However, IBM does not plan to support the N series portfolio going forward. This will inevitably force N series customers to understand that their organizations' data is on a platform that is nearing the end of its life and supported by the manufacturer. However, DC Parts is able to maintain and continue to support this equipment in the future. Our technical understanding and knowledge of these systems can provide you with time to do the necessary due diligence on alternative storage solutions, but also provide you with the ability to achieve a greater return on investment.

As an independent IT service provider and vendor agnostic, why not speak to a DC Parts consultant to see if we can customize a support solution to meet your current needs? Our goal is to provide an economical and flexible approach without complications.

Benefits of maintenance support DC Parts in storage IBM N

Technical diagnostics and repair of IBM N series hardware
Level 3 engineer assigned to an account
Global service availability
Email alert notification
Maintenance support for current and end-of-life IBM equipment
Pro-rata support and co-termination dates
Consultancy
Detailed health check reports
Site audits / surveys
Data / platform migration
IT decommissioning
Data erasure
Highly experienced and specially trained technical field engineers
Spare parts kit on site
Various methods for generating a fault ticket ticket
Helpdesk assistance
Operation and configuration assistance
- ONTAP data
Flexible short and long-term maintenance support contracts
Hardware rental
DMR (digital media retention)
Operational savings

End of support IBM N, but not DC Parts

EOSL Dates 'End of Life Useful '

N3150 - JULY 2018
N3220 - JULY 2018
N3240 - JULY 2018
N3300 - JUNE 2017
N3400 - OCTOBER 2017
N3600 - DECEMBER 2014
N5200 - MARCH 2014
N5500 - DECEMBER 2012
N6040 - MARCH 2017
N6060 - MARCH 2017
N6210 - JULY 2018
N6220 - JULY 2018
N6240 - JULY 2018
N6250 - JULY 2018
N6270 - JULY 2018
N7800 - JUNE 2017
N7900 - DECEMBER 2015
N7550T - JULY 2018
N7950T

Some segments we help

Third party maintenance for IBM End-of-Life (EOL) and IBM End-of-Service-Life (EOSL)

A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.

There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.

How can we help:

We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance.

IBM storage support

Support services DC Parts provide support for IBM storage. We work to combine the right approach with the right equipment to meet your IBM storage support needs.

With a highly trained team of certified engineers ready to solve any problems in IBM storage, DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing IBM storage media, contact us.

A DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support services to leading equipment manufacturers, including: Dell EMC, HPE, netapp, Oracle Sun, Cisco and more.

With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.

Extend the life and value of your IT assets. Contact DC Parts support immediately.

Contact DC Parts and we will help you better optimize your IT investment

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About DC Parts

Questions?

Call our product team at 011 3022-4694 or send an email to: contato@dcparts.com.br

Warranty:

All the hardware in the DC Parts is fully tested, guaranteed and comes with a 90-day warranty. Above all, we will support you before, during and after the sale.

Product Experience:

In other words, we know how important it is that you get the product you need to meet your needs. In addition, we have a sales team and agile logistics to make the shortest possible delivery times possible.

Sending proposals within 2 business days, experimenting with data centers and integrators and we always try to get the best price.

Do not hesitate to contact us with any questions about compatibility, condition or the best product available for your need.

Our website represents only a fraction of the pieces we work with. But you can contact your complete requirements or equipment lists.