Increasingly, companies are looking for alternatives to deal with equipment that is out of warranty or that is nearing the end of its useful life. One solution is to hire EOL equipment specialists, who provide maintenance, repair, parts replacement, and warranty services, often higher than those offered by manufacturers.
The main reasons for this trend include more affordable costs compared to the manufacturer’s maintenance and the ability to extend the life of equipment. In addition, EOL specialists generally offer faster and more personalized service, providing solutions that are better suited to the needs of customers.
Renowned manufacturers such as NetApp, Dell EMC, DELL, HPE, IBM, Quantum and Cisco have invested in support and warranty extension programs. However, these options are not always the best solution for companies, due to higher costs and limitations regarding the types of equipment covered and service times.
On the other hand, EOL equipment specialists can provide more flexible and customized warranties, including 4-hour, 6-hour, or even next-business-day service-level agreements (SLAs). In addition, they usually maintain a large inventory of parts and components, speeding up the repair and replacement process.
Many EOL specialists also offer software and firmware support, which is essential for maintaining network security and stability. They also carry out rigorous tests on repaired equipment, ensuring the quality of the service provided.
Diante desse contexto, empresas de vários setores têm buscado cada vez mais especialistas em equipamentos EOL para garantir a continuidade de suas operações. A DC Parts é uma dessas empresas, fornecendo serviços de manutenção, reparo e substituição de peças para várias marcas, incluindo NetApp, Dell EMC, DELL, HPE, IBM, Cisco e outros. Além disso, oferece garantias de até 1 ano para peças e equipamentos. Com um Centro de Operações de Rede (NOC) próprio e uma linha de suporte 0800, a DC Parts está pronta para atender às necessidades de seus clientes de maneira ágil e eficiente.
