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Support and maintenance of DELL storage


Dell EqualLogic storage arrays have and still provide functionality, flexibility and practicality for the vast majority of organizations today. The ability to continuously add additional capacity due to its modular design provides customers with the necessary scale out technology as they require it. The inclusion of being able to add additional mixed-generation arrays to a group without configuration conflicts, by updating the software to the latest version, has enabled customers not to constantly look for new storage solutions when their current systems have reached their maximum capacity. 

Third party maintenance of DELL storage


Do you have a Dell EqualLogic storage array that requires ongoing maintenance support? Are you looking for a support partner that offers a flexible and refreshing approach to maintenance support?

At DC Parts, we strive to exceed these basic requirements that you should expect from your preferred IT support partner. Our goal is to make supporting and maintaining critical servers and storage systems for customers an easy and hassle-free process.

We are able to provide a viable and sustainable alternative option to extend the life of Dell EqualLogic systems beyond 'end of life' or 'end of life' ads, and we can help organizations by offering an economical solution for mission critical systems. This solution significantly reduces your total cost of ownership and also generates a greater return on your initial capital expenditures for IT storage hardware. We can also provide cost-effective hardware upgrades for additional capacity on EqualLogic systems, which includes and incorporates complete installation and configuration work performed by experienced field engineers. 

Sign in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.

Residual asset value for your DELL hardware


Our exclusive DELL storage maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for DELL storage that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with DELL hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost-neutral.


Cost reduction in your contract


We allow a cost-neutral maintenance solution to be provided through the residual value on your DELL storage hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the discussion of the hardware lifecycle services program. 

If you don't need a support service, our maintenance service can still benefit you. So we can provide a residual value quote for your IT server and storage hardware and discuss the process of deactivating and deleting data, allowing you to get a much higher return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but it does allow you to explore whether this service can be viable and beneficial for you.

Find out more by going to contact us.

Dell EqualLogic systems use iSCSI through  Gigabit Ethernet or 10 Gigabit Ethernet controllers. EqualLogic systems with 1 Gbit / s connections are PS4100, PS6100 and PS6200, while comparable systems with 10 Gbit / s Ethernet connections are PS4110, PS6110 and PS6210. There have been several previous generations, and as long as you update the software on your older systems, they will work with the latest models released.

This capability allows the Dell EqualLogic platform to be combined with up to 16 arrays per group. A group can combine different members, including, as mentioned, several generations of hardware, as well as different types of RAID. In addition, the opportunity to have multiple options for different types and sizes of hard drives or solid state drives means that the Dell EqualLogic array is quite attractive, especially when you consider the total capacity you can create by combining several arrays by group.

Our in-depth knowledge of the EqualLogic platform can help support your current system or EoS (End of Support). Whether you are looking for a long term support solution or if you are thinking about starting a migration and need temporary support, DC Parts will give you the peace of mind you need. Our team of support specialists is here to discuss your needs and adapt a support package to suit your plans for the future.


Benefits of maintenance support DC Parts in storage Dell EqualLogic

  • Dell EqualLogic hardware diagnostics and repair
  • Level 3 engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end-of-life Dell equipment
  • Pro-rata support and co-termination dates
  • Consulting
  • Detailed health check reports
  • Site audits / surveys
  • Data / platform migration
  • IT decommissioning
  • Data erasure
  • Highly experienced and specially trained technical field engineers
  • Spare parts kit on site
  • Various methods for generating a fault ticket ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • Dell EqualLogic Group Manager
    • Dell EqualLogic Array 7 or later
  • Flexible short and long-term maintenance support contracts
  • Hardware rental
  • DMR (digital media retention)
  • Operational savings


End of support Dell EqualLogic, but not DC Parts

EOSL Dates 'End of Life Useful '

  • PS4100E - APRIL 2014
  • PS4100X - APRIL 2014
  • PS5000XV - AUGUST 2014
  • PS5500E - AUGUST 2014
  • PS6000E - NOVEMBER 2016
  • PS6000X - NOVEMBER 2018
  • PS6010E - JUNE 2017
  • PS6010X - JUNE 2019
  • PS6010XV - JUNE 2019
  • PS6100E - 
  • PS6100XV - 
  • PS6110XV - 
  • PS6500E - 
  • PS6510E - 
  • PS6510X - 

Some segments we help


Third party maintenance for Dell End-of-Life (EOL) and Dell End-of-Service-Life (EOSL)


A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.

There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.


How can we help:


We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance. 


Dell storage support


Support services DC Parts provide support for Dell storage. We work to combine the right approach with the right equipment to meet your Dell storage support needs.

With a highly trained team of certified engineers ready to solve any problems with Dell storage, DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing support on Dell storage, contact us.

A DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support services to leading equipment manufacturers, including: IBMHPEnetapp, Oracle SunCisco and more.

With support DC Parts, we manage all your hardware, between the manufacturers through a link. Support from DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.

Extend the life and value of your IT assets. Contact DC Parts Support immediately.

Contact DC Parts and we will help you better optimize your IT investment


Call our product team at 011 3022-4694 or send an email to: contato@dcparts.com.br


All the hardware in the DC Parts is fully tested, guaranteed and comes with a 90-day warranty. Above all, we will support you before, during and after the sale.


Product Experience:

In other words, we know how important it is that you get the product you need to meet your needs. In addition, we have a sales team and agile logistics to make the shortest possible delivery times possible.

Sending proposals within 2 business days, experimenting with data centers and integrators and we always try to get the best price.

Do not hesitate to contact us with any questions about compatibility, condition or the best product available for your need.

Our website represents only a fraction of the pieces we work with. But you can contact your complete requirements or equipment lists.

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