Netapp storage support and maintenance
DC Parts understands that NetApp’s fabric-attached storage “FAS” unified systems provide both file and block storage. Our knowledge of these systems ranges from the entry-level FAS 2020 to FAS8080, as well as system with support for file storage via CIFS and NFS, and block storage over Fibre Channel and iSCSI. The Data ONTAP “OS” operating system supports advanced features such as compression, data deduplication, disaster recovery, and snapshot.
Outsourcing NetApp storage Maintenance
By providing organizations with a viable and sustainable alternative option to extend the life of their systems after the announcement of “end of life” or “end of service life”, we can above all help organizations by offering a cost-effective solution for mission-critical NetApp systems. As a result, this solution significantly reduces your total cost of ownership and also generates a higher return on your initial capital expenditure on IT storage hardware.
NetApp’s third-party support and services from NetApp professionals provide businesses with a convenient solution with no risk associated with service delivery. Part of our service allows the required tangible hardware to be located at the customer’s premises or at a designated hardware location, keeping hubs ready for shipment in line with the customer’s service level agreements. Please contact us to see if we can provide you with the assurances you need, particularly to explore an alternative maintenance support service.
Residual asset value for your NetApp hardware
Our unique NetApp storage maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for NetApp storage that is now post-warranty, end-of-life, or end-of-life (EOL/EOSL). Our service allows customers with NetApp hardware to have multiple stages in a lifecycle program, while providing extended maintenance support regardless of the need for 3, 6, 9 or even 12 months of support, thus effectively creating a cost-neutral solution.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your NetApp storage hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure decommissioning and data erasure in accordance with internal compliance requirements will also be part of the hardware lifecycle services program discussion.
If you don’t need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the process of data decommissioning and disposal, allowing you to achieve a much higher return on your initial capital investment. There is no obligation to get a quote from DC Parts, but it does allow you to explore whether this service can be feasible and beneficial to you.
Learn more by contacting us.
DC PARTS SERVICE PACKAGES
We specialize in providing solutions for IT equipment that is out of warranty. With more than 5 years of experience in the market, we offer comprehensive maintenance, repair, replacement and resale services for a variety of recognized brands, including Cisco, Dell EMC, HPE, IBM, NetApp, among others.
HOURS ON DEMAND
Sometimes, you may not need an ongoing support contract, but rather one-off support such as firmware updates, support for your virtualization system or operating system, or even diagnosing issues affecting your environment. With this need in mind, DC Parts has developed packages of consumable hours, valid for 6 months. Offer you the flexibility to have a partner when you need it, without the obligation of monthly commitments.
COVERAGE SERVICE IN THE HOURS PACKAGE
- Hardware Firmware Update
- Troubleshooting Hardware and Software
- Connectivity Configuration
- Disk pool management (expansion, disk/lun creation)
- Performance analysis (server/storage/network)
- Support for changing parts in person
- Environment documentation
- Analysis and best practices
- Support Storage/Server/Blade/Switch/Firewall/Switch FC
HOURS PACKAGE
- Minimum of 3 hours of service (commute counts as hours worked)
- Remote 24×7 – Face-to-face 24×7 (Brasilia- São Paulo) / 8×5 other cities in Brazil
- SLA of 12 hours remote (24×7) or 24 hours in person (8×5), after opening tickets.
To know our values, contact us and ask for our price list for our hour packages.
SUPPORTED EQUIPMENT
FAS Series (Hybrid Storage)
- FAS2700, FAS8000, FAS9000, FAS8200, FAS2600, FAS2500 Series
AFF Series (All-Flash Storage)
- AFF A800, A700, A400, A300, A250, A220, C190
E-Series (High Performance Storage)
- E2800, E5700, EF570, EF280
StorageGRID (Object Storage)
- SG6060, SG5760, SG5712, SGF6024
Legacy Models
- FAS3200, FAS6200, FAS8000 Series, DS14mk4 FC, DS14mk2 AT
NetApp Data Storage Systems
- V-Series, N-Series
Regardless of your NetApp equipment, DC Parts is prepared
DC Parts consultants understand that NetApp’s unified “FAS” fabric-attached storage systems provide file and block storage. Our knowledge of these systems ranges from the entry-level FAS 2020 to the enterprise-class FAS8080, each system supporting file storage via CIFS and NFS, and block storage via Fibre Channel and iSCSI. The DATAONTAP “OS” operating system supports advanced features such as compression, data deduplication, disaster recovery, and snapshot, and is totally familiar to our team, in other words we can help you with any questions you may have.
By providing organizations with a viable and sustainable alternative option to extend the life of their systems after the announcement of “end of life” or “end of service life”, we can help organizations by offering a cost-effective solution for mission-critical NetApp systems. This solution significantly reduces your total cost of ownership and also generates a higher return on your initial capital expenditure on IT storage hardware.
Leaving your NetApp storage in good hands
Our consultants and technical staff can provide you with the ability to customize an appropriate NetApp storage support and maintenance service solution that meets your specific current requirements. As such, we offer the flexibility to pay only for the level of technical service you need and the length of time you need the service. DC Parts understands that most organizations today may only require specific technical skills for a certain period of time and do not wish to enter into annual maintenance support contracts that they cannot justify for a decommissioning or interim migration project.
Contact DC Parts to find out if we have a practical maintenance or technical solution that meets the requirements you have been looking for and have not been able to find with other suppliers.
DC Parts Maintenance Support on NetApp FAS storage
- NetApp FAS Hardware Technical Diagnostics and Repair
- Level 3 engineer assigned to an account
- Latin America Service Availability
- Email alert notification
- Maintenance support for current and end-of-life NetApp equipment
- Pro-rata and co-termination support dates
- Consultancy
- Detailed Health Check Reports
- Site Audits/Surveys
- Data/Platform Migration
- Data Erasure
- Highly experienced and specially trained technical field engineers
- On-site spare parts
- Multiple methods to generate a failed call ticket
- Helpdesk assistance
- Operation and Setup Assistance
- Ontap
- Flexible short- and long-term maintenance support contracts
- Hardware Rental
- Digital Media Retention (DMR)
- Operational Savings
EOS “End of Life” Dates
NetApp FAS20X0 Technical Specifications
NetApp’s FAS20X0 series is the entry-level 1st generation series on the 2000 platform that offers integrated block- and file-level data with access over FC and Ethernet networks, along with intelligent management software through Data ONTAP O/S. The FAS20X0 Gen 1 series supports FC and SATA drives and offers dual-parity RAID protection with RAID-DP, deduplication and spot copying. The FAS20X0 used systems provide very cost-effective storage solutions for NAS/SAN workloads and are available with the original ONTAP, protocol license, and function licenses shipped with the NetApp system, along with a license transfer granted through NetApp to the next customer.
NetApp FAS2200 Technical Specifications
NetApp’s entry-level 2nd generation FAS2200 series designed for small and medium-sized businesses incorporates new features into the series, including a single interface for SAN and NAS, enhancements with Data ONTAP, support for flash pool to accelerate application performance, and support for SAS drives. The FAS2200 used systems provide very cost-effective storage solutions for the integrated NAS/SAN workloads and are available with the original ONTAP, protocol license, and function licenses shipped with the NetApp system, along with a license transfer granted through NetApp to the next customer.
NetApp FAS2500 Technical Specifications
NetApp’s FAS2500 series is the 3rd generation of the NetApp 2000 family designed for entry-level to mid-tier storage systems and is an ideal system for a remote office. The FAS2500 also offers integration of SAN and NAS workloads through a custom hybrid or all-flash solution. The FAS2500 used systems provide very cost-effective storage solutions for NAS/SAN workloads and are available with the original ONTAP, protocol license, and function licenses shipped with the NetApp system, along with a license transfer granted through NetApp to the next customer.
NetApp FAS3100 Technical Specifications
NetApp’s FAS3100-series can scale up to 840 drives using high-performance FC and large-capacity SATA drives, along with additional support for 8 GB FC and 10 GB Ethernet. The FAS3100 used systems provide very cost-effective mid-tier storage solutions for embedded NAS/SAN workloads and are available with the original ONTAP, protocol license, and function licenses shipped with the NetApp system, along with a NetApp-granted license transfer to the next customer.
NetApp FAS3200 Technical Specifications
The FAS3200 series used covers 2 generations, both supporting SAS drive technology and the latest generation offering fully flash-ready systems using SSDs and advanced caching. The FAS3250 offers significant IOP improvement over previous generations of FAS3200 and scales to 32PB using clustered ONTAP in a clustered environment. Both FAS3200 generations provide very cost-effective storage solutions for NAS/SAN workloads and are available with the original ONTAP, protocol license, and function licenses shipped with the NetApp system, along with a license transfer granted through NetApp to the next customer.
NetApp FAS60X0 Technical Specifications
NetApp’s FAS60X0 Gen 1 series uses FC and SATA drive technology and is designed for the upper-mid-range market space. The FAS60X0 supports up to 1176 FC or SATA drives and up to 56 FC ports or 52 Ethernet ports. The FAS60X0-Series also offers dual-parity RAID protection with RAID-DP, deduplication, and point-in-time copy. NetApp FAS60X0 used systems offer a cost-effective solution for NAS/SAN workloads and are configured and sold with the original ONTAP, protocol licenses, and function licenses shipped with the NetApp system, along with a license transfer granted through NetApp to the next customer.
NetApp FAS6200 Technical Specifications
NetApp FAS6200 used systems are designed for mid-range to enterprise storage environments and span 2 generations. Both support SAS drive technology with the latest generation offering fully flash-ready systems and advanced caching. The FAS6290 can scale up to 24 HA pairs in a NAS environment and 6 in a SAN environment with a maximum capacity of up to 69 PB. Both FAS6200 generations provide very cost-effective storage solutions for NAS/SAN workloads and are available with the original ONTAP, protocol license, and function licenses shipped with the NetApp system, along with a license transfer granted through NetApp to the next customer.
NetApp FAS80X0 Technical Specifications
NetApp’s FAS80X0 Enterprise Series runs SAN or NAS workloads with unified scale-out storage that scales to 172PB when clustered. The FAS80X0 series offers the ability to configure an All Flash FAS (AFF) or create a hybrid combination of SSD and HDD storage. The FAS80X0 series offers significant performance over the previous FAS series and greatly reduces latency when configured as an all-flash system. Used systems are configured and sold with the original ONTAP, protocol licenses, and function licenses shipped with the NetApp system along with a license transfer granted through NetApp to the next customer.
Some segments of the economy we help
Some segments of the economy we help
Third-Party Maintenance for NetApp End-of-Life (EOL) and NetApp End-of-Service-Life (EOSL)
DC Parts has analyzed more than 250 customer contracts using storage, servers, networks, and tapes and shown us that 40-60% of these customers’ equipment operates beyond their end-of-support dates.
There are simple options so you can reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How we can help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in a more affordable way, without compromising their performance.
NetApp Storage Leases
DC Parts provides NetApp storage rentals for a convenient and affordable solution to a number of data center problems, such as seasonal spikes and data center relocation. We work to match the right approach with the right equipment to properly meet your custom NetApp Storage Lease needs. With a highly trained team of certified engineers ready to troubleshoot any issues, DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about renting NetApp Storage machines, please contact us.
NetApp storage support
DC Parts Support Services provides support for NetApp storage. We work to match the right approach with the right equipment to meet your NetApp storage support needs.
With a highly trained team of certified engineers ready to troubleshoot any issues on NetApp storage , DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing Fujitsu storage media, please contact us.
DC Parts support helps businesses of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers including: IBM, HPE (HP), DELL EMC, DELL, NETAPP, and more.
With DC Parts support, we manage all your hardware, between manufacturers via one call. DC Parts support offers flexible service level agreements, certified engineering support teams, and dedicated customer service representatives.
Extend the life and value of your IT assets. Contact DC Parts support immediately.
