Brocade Switch Support & Maintenance
Brocade Communications Systems, now a subsidiary of Broadcom following its acquisition in November 2016, has a diversified network portfolio. Several parts of this network portfolio have been acquired by companies such as Extreme Networks, HCL Technologies, and at least three other companies. The fragmented picture of the Brocade network can sometimes make it difficult to understand where and who to contact about the required network hardware support. DC Parts network hardware support services can take this headache away. Our consultants have a specific focus on working with only a few network manufacturers. This allows us to pass on a lot of necessary information and help to you.
Outsourcing Brocade Hardware Maintenance
By offering viable and sustainable alternative service support options to our customers, we can help by providing short temporary support, giving a period of time for customers to make informed decisions about whether a network hardware upgrade project is absolutely necessary.
Alternatively, maintaining and supporting current network end-of-life products in an environment while decommissioning of the network platform is carried out is a vital requirement to mitigate any risk of downtime during a project.
With flexible contract options, an in-depth knowledge of Brocade networking hardware, and extensive experience, DC Parts has a support package that can be customized to your specific requirements. Please contact us to see if we can provide you with the assurances you need to explore an alternative maintenance support service.
Please contact us to see if we can provide you with the assurances you need, particularly to explore an alternative maintenance support service.
Asset salvage value for your Brocade hardware
Our unique Brocade hadware maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for Brocade hadware that is now post-warranty, end-of-life, or end-of-life (EOL/EOSL). Our service allows customers with Brocade hadware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3, 6, 9 or even 12 months of support, thus effectively creating a cost-neutral solution.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your Brocade hadware hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure decommissioning and data erasure in accordance with internal compliance requirements will also be part of the hardware lifecycle services program discussion.
If you don’t need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the process of data decommissioning and disposal, allowing you to achieve a much higher return on your initial capital investment. There is no obligation to get a quote from DC Parts, but it does allow you to explore whether this service can be feasible and beneficial to you.
DC PARTS SERVICE PACKAGES
We specialize in providing solutions for IT equipment that is out of warranty. With more than 5 years of experience in the market, we offer comprehensive maintenance, repair, replacement and resale services for a variety of recognized brands, including Cisco, Dell EMC, HPE, IBM, NetApp, among others.
HOURS ON DEMAND
Sometimes, you may not need an ongoing support contract, but rather one-off support such as firmware updates, support for your virtualization system or operating system, or even diagnosing issues affecting your environment. With this need in mind, DC Parts has developed packages of consumable hours, valid for 6 months. Offer you the flexibility to have a partner when you need it, without the obligation of monthly commitments.
COVERAGE SERVICE IN THE HOURS PACKAGE
- Hardware Firmware Update
- Troubleshooting Hardware and Software
- Connectivity Configuration
- Disk pool management (expansion, disk/lun creation)
- Performance analysis (server/storage/network)
- Support for changing parts in person
- Environment documentation
- Analysis and best practices
- Support Storage/Server/Blade/Switch/Firewall/Switch FC
HOURS PACKAGE
- Minimum of 3 hours of service (commute counts as hours worked)
- Remote 24×7 – Face-to-face 24×7 (Brasilia- São Paulo) / 8×5 other cities in Brazil
- SLA of 12 hours remote (24×7) or 24 hours in person (8×5), after opening tickets.
To know our values, contact us and ask for our price list for our hour packages.
SUPPORTED EQUIPMENT
- We support a variety of Fibre Channel models, including G-series switches (G610, G620, G630, G720) and X-series directors (X6-4, X6-8, X7-4, X7-8). These switches are known for their high performance in storage networks (SAN).
- We support VDX (6740, 6940, 8770) and ICX (7150, 7250, 7450, 7650, 7750, 7850) series Ethernet switches, ideal for data centers and enterprise networks.
- We meet the needs of large SAN directors, including the X6 Director, X7 Director, and legacy DCX 8510 models, designed for the most demanding storage infrastructures.
- We provide support for older models such as the Brocade 300, 5100, 5300, 6505, 6510, 6520, 7800 and 7840, ensuring operational continuity of established infrastructures.
- We’ve covered Access Gateway models like the Brocade 7810 and 6542, which offer Fibre Channel connectivity for servers.
- We support Brocade embedded switches, including the 5424, 5432, 5450, 5460, and 5470 models, commonly found in blade server chassis.
Benefits of Brocade Switch Support with DC Parts
Choosing DC Parts for the support of your Brocade switches offers a number of significant advantages for your company. Let’s explore in detail why DC Parts is the ideal partner to keep your Brocade network infrastructure running at peak efficiency.
1. Comprehensive Technical Expertise
DC Parts has a team of highly skilled and certified technicians with extensive experience in Brocade switches. This means:
– Accurate and fast problem diagnostics
– Efficient solutions for a wide range of technical issues
– In-depth knowledge of the specifics of each Brocade model
2. Support for Current and Legacy Models
Whatever the age of your Brocade equipment, DC Parts has you covered:
– Support for the latest models, ensuring compatibility with the latest technologies
– Maintenance of legacy systems, extending the life of previous investments
– Migration and upgrade strategies to optimize your infrastructure
3. Parts Availability
DC Parts maintains an extensive inventory of Brocade parts:
– Quick access to critical components, minimizing downtime
– Genuine, high-quality parts to ensure performance and reliability
– Options for new, refurbished and hard-to-find parts
4. Customized Services
We understand that every business has unique needs:
– Flexible support plans tailored to your specific needs
– Onsite or remote support options
– Proactive maintenance services to prevent problems before they occur
5. Cost Savings
Working with DC Parts can result in significant savings:
– Competitive pricing compared to manufacturer support
– Extending the life of equipment, postponing the need for costly replacements
– Cost-effective repair options for out-of-warranty equipment
6. Quick Response
Time is crucial when it comes to network issues:
– Technical support available 24/7
– Fast response times to minimize business disruption
– Emergency support options for critical situations
7. Holistic Network Knowledge
DC Parts is not limited to Brocade switches alone:
– Understanding how Brocade switches interact with other network components
– Ability to optimize overall infrastructure performance
– Recommendations for network architecture improvements
8. Security Updates and Patches
Keep your network secure and up-to-date:
– Information on the latest firmware and software updates
– Assistance in the implementation of critical security patches
– Guidance on security best practices for Brocade switches
9. Detailed Documentation and Reports
Stay informed about the state of your infrastructure:
– Detailed reports after each support intervention
– Clear documentation of configurations and changes
– Maintenance history to assist in future planning
10. Long-Term Partnership
DC Parts is committed to the continued success of its customers:
– Strategic consulting for future infrastructure planning
– Regular follow-up to ensure continued satisfaction
– Adapting services as your business needs evolve
When you choose DC Parts for the support of your Brocade switches, you are not only getting a service provider, but a partner committed to the success and efficiency of your network infrastructure. Our comprehensive approach, technical expertise, and commitment to excellence ensure that your Brocade systems operate at the highest level of performance, reliability, and safety.
Some segments of the economy we help
Some segments of the economy we help
Third-Party Maintenance for Brocade SAN Switch End-of-Life (EOL) and Brocade SAN Switch End-of-Service-Life (EOSL)
DC Parts has analyzed more than 250 customer contracts using storage, servers, networks, and tapes and shown us that 40-60% of these customers’ equipment operates beyond their end-of-support dates.
There are simple options so you can reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How we can help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in a more affordable way, without compromising their performance.
Brocade San Switch Support
DC Parts Support Services provides Brocade SAN Switch support. We work to match the right approach with the right equipment to solve your Brocade SAN Switch support needs.
With a highly trained team of certified engineers ready to solve any Brocade SAN Switch problem, DC Parts support is uniquely qualified to serve you. If you would like to speak with a representative about purchasing Brocade SAN Switch support, please contact us.
DC Parts support helps businesses of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers including: Dell, Juniper, Brocade, CISCO and more.
With DC Parts support, we manage all your hardware, between manufacturers via one call. DC Parts Support offers flexible service level agreements, certified engineering support teams, and dedicated customer service representatives.
Need support?
Contact us, we will contact you as soon as possible
