Extended Operational Program
A viable alternative to purchasing new hardware is to maintain an existing infrastructure through an Extended Operating Program (EOP) solution. While it’s not a radical alternative, it’s an alternative that many organizations are seriously considering right now. By choosing to extend the life of your hardware, you are selecting a viable and practical alternative to unnecessary CapEx with the purchase of aftermarket systems. Extending the life of your hardware through a DC Parts EOP solution allows you to maximize return on investment while reducing operating expenses with lower support costs.
Understanding the IT hardware lifecycle
We all understand the hardware warranty process. Most organizations have three- and five-year hardware warranty lifecycle programs before considering upgrading their hardware environments. What happens when customers need to extend support over a long period of time and beyond? Manufacturers will provide an end-of-life (EOL) date for the hardware when production is stopped. Manufacturers will then move to an End of Primary Support (EOPS) date, when all support will cease, and finally, manufacturers will announce an End of Life (EOSL) date that denotes the obsolete model. The most frequently asked questions during the hardware lifecycle are: What am I entitled to? What level of service can I expect to receive? And, finally, has the risk exposure of the service increased?
DC Parts’ extended operation program answers questions or concerns about manufacturer support after the initial warranty period leading up to hardware end-of-life dates and beyond. To find out if your hardware has reached or is about to reach the end of its manufacturer’s useful life, please contact one of our account managers.
Some key points of the extended operating program of DC Parts
- Significant savings with DC Parts EOL support compared to supplier support being withdrawn.
- Work with you to ‘bank’ any IP, such as firmware, patches and vendor updates to which you are entitled.
- A digital media retention (DMR) policy as an option.
- Providing technical support from a dedicated support team.
- Continued hardware support even economically unfeasible due to parts availability.
- Spare parts for your hardware on site or somewhere in a strategic place so when you need it, it is right there in hand.
Engaging with DC Parts can provide the cost savings you may need with an ‘Extended Operating Program’ (EOP). While this is not the only one, we believe our comprehensive service package exceeds in areas that many customers are unable or unlikely to receive from the manufacturer.
Contact DC Parts and we will help you better optimize your IT investment
Questions?
Call our product team at 011 3022-4694 or send an email to: contato@dcparts.com.br
Warranty:
All DC Parts hardware is fully tested, guaranteed, and comes with a 90-day warranty. Above all we will support you, before, during and after the sale.
Product Experience:
In other words, we know how important it is that you get the product you need to meet your need. And in addition, we have a serviced commercial team and agile logistics to enable the shortest possible delivery times.
Sending a proposal within 2 business days, we are lost in data centers and integrators and we always try to get the best price.
Do not hesitate to contact us with any questions about compatibility, condition or the best product available for your need.
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