Hitachi HDS storage support and maintenance
Hitachi has a range of storage products from entry-level to enterprise-class Tier 1 storage complete with connectivity options from Fibre Channel host to NAS and iSCSI. Using proprietary management software and non-disruptively replaceable hardware components, AMS and 9500V series storage appliances can be found in many mission-critical IT infrastructures. DC Parts understands that you may still be utilizing these systems for vital operational services and a viable support package is crucial. While these systems may have reached the manufacturer’s end-of-life (EOL) date, that doesn’t mean they’re no longer vital to your business.
Outsourcing Hitachi HDS storage Maintenance
A key factor for most organizations today is the ability to utilize and maximize internal resources to minimize any additional operational costs. DC Parts provides a variety of services to support maintenance solutions that focus on this ideology. These services range from providing organizations with on-site maintenance spare parts and utilizing the available in-house resource as a cost-effective approach, as opposed to a comprehensive maintenance support solution. This service can also be enhanced by providing additional technical resources through remote assistance if a specific skill set is required, but still maintaining a cost-prohibitive solution.
It is becoming more difficult for organizations to gain access to vendor-independent, vendor-independent service providers. Many of these service providers have now, to some extent, become resellers. Understanding whether you really need to upgrade your storage platform now instead of extending system support can be challenging. We can help you determine if replacing your end-of-life system is the best financial option or if ongoing support would be beneficial in maintaining and meeting the company’s IT objectives.
Please contact us to see if we can provide you with the assurances you need, particularly to explore an alternative maintenance support service.
Residual asset value for your Hitachi HDS hardware
Our unique Hitachi HDS storage maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for Hitachi HDS storage that is now post-warranty, end-of-life, or end-of-life (EOL/EOSL). Our service allows customers with Hitachi HDS hardware to have multiple stages in a lifecycle program, while providing extended maintenance support regardless of the need for 3, 6, 9 or even 12 months of support, thus effectively creating a cost-neutral solution.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your Hitachi HDS storage hardware that we would remove at the end of the agreed-upon maintenance support term. As well as services for secure decommissioning and data erasure in accordance with internal compliance requirements will also be part of the hardware lifecycle services program discussion.
If you don’t need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the process of data decommissioning and disposal, allowing you to achieve a much higher return on your initial capital investment. There is no obligation to get a quote from DC Parts, but it does allow you to explore whether this service can be feasible and beneficial to you.
Learn more by contacting us.
The Hitachi TagmaStore AMS (Adaptable Modular Storage) series provides SAN solutions for entry-level to enterprise-level requirements. The entry-level AMS200 featured 2 Gbps Fibre Channel host connectivity and supported up to 105 FC or 90 SATA disks and was primarily aimed at the SMB market. The AMS2500, however, is designed for the enterprise market, with Fibre Channel (8 Gbps) and iSCSI (1 Gbps) host interfaces and a total capacity of 480 SAS or SATA disks. The entire range of AMS storage platforms featured fully redundant, non-disruptive replaceable hardware components and microcode upgrades. Combined with Hitachi’s range of SAN software packages, including remote copy, point-in-time replication, and thin provisioning and LUN resizing, AMS systems provide a flexible and resilient SAN solution for many customers.
The AMS200, AMS500, and AMS1000 have already passed their end-of-life (EOL) dates, but may still be a viable solution for less critical environments or as archiving platforms. The AMS2xxx array of storage arrays are nearing their end-of-life dates, but they are still capable of providing access to high-throughput, low-latency data. DC Parts can assist with a redeployment project for legacy systems or ongoing support for systems approaching their end-of-life dates. Our technical knowledge of Hitachi products allows us to assist our customers in any of these scenarios, providing the confidence needed to extend the life of the hardware. With customized support contracts, technical consulting services, and experienced field engineers, DC Parts can help reduce the total cost of ownership of your Hitachi HDS products.
DC Parts Maintenance Support on Hitachi HDS Tagmastore AMS storage
- Hitachi Tagmastore AMS Technical Diagnostics & Hardware Repair
- Level 3 engineer assigned to an account
- Global Service Availability
- Email alert notification
- Maintenance support for current and end-of-life Hitachi equipment
- Pro-rata and co-termination support dates
- Consultancy
- Detailed Health Check Reports
- Site Audits/Surveys
- Data/Platform Migration
- IT Decommissioning
- Data Erasure
- Highly experienced and specially trained technical field engineers
- On-site spare parts kit
- Multiple methods to generate a failed call ticket
- Helpdesk assistance
- Operation and Setup Assistance
- HiCommand Storage Services Manager
- Hitachi Storage Navigator
- Flexible short- and long-term maintenance support contracts
- Hardware Rental
- Digital Media Retention (DMR)
- Operational Savings
End of support for Hitachi HDS Tagmastore AMS, but not DC Parts
EOSL “End of Life” Dates
- AMS200 – DECEMBER 2015
- AMS500 – DECEMBER 2015
- AMS1000 – DECEMBER 2015
- AMS2100 – SEPTEMBER 2017
- AMS2300 – SEPTEMBER 2017
- AMS2500 – SEPTEMBER 2017
Hitachi Thunder 9500 V storage platforms ranged from small-scale single-bay Fibre Channel disk deployments to mid-bay SATA and Fibre Channel disk systems with up to 30 expansion bays. All support multiple RAID levels for performance and resiliency, and dual-controller configurations to maintain data availability. With 2 Gbps FC host connectivity, mirrored CACHE, and hot-swappable hardware components, the Thunder 9500 V series is a flexible and resilient SAN solution. With a number of optional in-system replication software packages, SAN-to-SAN replication for LUN size expansion, and support for multiple host operating systems, the Thunder 9500 V series of arrays was a flexible and efficient storage solution.
The Thunder 9500V series reached end of life (EoL) in early 2013, but that doesn’t mean it’s no longer a viable storage platform. While the performance of these systems may be outdated compared to modern SANs, they still have the ability to support less IO-intensive requirements or be used as a viable and reliable data archiving platform. DC Parts understands that the functional capacity of a system is not determined by the manufacturer’s end-of-life announcement, but rather by the existence of an environment that it can still support. We understand that the Thunder 9500 V platform can allow you to redeploy a system, greatly increasing Return on Investment (ROI) and reducing Total Cost of Ownership (TCO).
DC Parts Maintenance Support on Hitachi HDS Thunder 9500 V storage
- Hitachi Thunder 9500 V Technical Diagnostics and Hardware Repair
- Level 3 engineer assigned to an account
- Global Service Availability
- Email alert notification
- Maintenance support for current and end-of-life Hitachi equipment
- Pro-rata and co-termination support dates
- Consultancy
- Detailed Health Check Reports
- Site Audits/Surveys
- Data/Platform Migration
- IT Decommissioning
- Data Erasure
- Highly experienced and specially trained technical field engineers
- On-site spare parts kit
- Multiple methods to generate a failed call ticket
- Helpdesk assistance
- Operation and Setup Assistance
- HiCommand Storage Services Manager
- Flexible short- and long-term maintenance support contracts
- Hardware Rental
- Digital Media Retention (DMR)
- Operational Savings
Hitachi HDS Thunder 9500 V end of support, but not DC Parts
EOSL “End of Life” Dates
- THUNDER 9520V – JANUARY 2013
- THUNDER 9530V – JANUARY 2013
- THUNDER 9570V – JANUARY 2013
- THUNDER 9585V – JANUARY 2013
Technical specifications Hitachi Vantara HUS 100-150-VM
Top Gun Technology offers Hitachi Vantara off-the-shelf additions to Hitachi Unified Storage systems. We carry unit shelves/boxes for the HUS 110, HUS 130, HUS 150 and HUS VM. If you intend to extend the life of your HUS system, please contact us for a maintenance quote. We can install the shelf addition and offer maintenance for your entire HUS environment.
| HUS Model | Raw Capacity | Drives Supported | Max Drives | Host Connections per Module | Drives | Expansion Trays Supported |
|---|---|---|---|---|---|---|
| HUS110 | 360TB | LFF-NL-SAS; 10K SAS; 15K SAS; SSD | 120 SFF AND LFF | 8 FC; 8FC + 4iSCSI; 4 iSCSI | 10K SAS: 300GB, 600GB, 900GB; 15K SAS: 300GB; NL-SAS: 2TB, 3TB; SSD: 200GB 400GB | 2U LFF DBL (12 Dr); 2U SFF DBS (24 Dr) |
| HUS130 | 756TB | LFF-NL-SAS; 10K SAS; 15K SAS; SSD | 264 SFF AND 252 LFF | 16 FC; 8 FC; 8 FC + 4 iSCSI | 10K SAS: 300GB, 600GB, 900GB; 15K SAS: 300GB; NL-SAS: 2TB, 3TB; SSD: 200GB 400GB | 2U LFF DBL (12 Dr); 2U SFF DBS (24 Dr); 4U LFF DBX (48 Dr) |
| HUS150 | 2880TB | LFF-NL-SAS; 10K SAS; 15K SAS; SSD | 960 SFF AND LFF | 16 FC, 8 FC, 8 FC + 4 iSCSI; 8 iSCSI | 10K SAS: 300GB, 600GB, 900GB; 15K SAS: 300GB; NL-SAS: 2TB, 3TB; SSD: 200GB 400GB | 2U LFF DBL (12 Dr); 2U SFF DBS (24 Dr); 4U LFF DBX (48 Dr); 5U LFF DBW (84 Dr) |
| HUSVM | 3383TB | NL-SAS; 10K SAS; SSD; FLASH | 1,152 DRIVES (UP TO 128 SSD AND 96 FLASH DRIVES) | 2 to 8 FC 2/4/8GB I/O Modules | 10K SAS: 300GB, 600GB, 900GB, 1.2TB; NL-SAS: 3TB; SSD: 200GB, 400GB, 800GB; FLASH DRIVES: 1.6TB, 3.2TB | 2U-DBF (12 Flash Modules); 2U-LFF DBL (12 Dr); 2U-SFF DBS (24 Dr); 4U-LFF DBX (48 Dr) |
Some segments of the economy we help
Some segments of the economy we help
Third-Party Maintenance for Hitachi HDS End-of-Life (EOL) and Hitachi HDS End-of-Service-Life (EOSL)
DC Parts has analyzed more than 250 customer contracts using storage, servers, networks, and tapes and shown us that 40-60% of these customers’ equipment operates beyond their end-of-support dates.
There are simple options so you can reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How we can help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in a more affordable way, without compromising their performance.
Hitachi HDS storage support
DC Parts Support Services provides support for Hitachi HDS storage. We work to match the right approach with the right equipment to meet your Hitachi HDS storage support needs.
With a highly trained team of certified engineers ready to troubleshoot any issues with Hitachi HDS storage , DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing Hitachi HDS storage media, please contact us.
DC Parts support helps businesses of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers including: IBM, HPE (HP), DELL EMC, DELL, NETAPP, and more.
With DC Parts support, we manage all your hardware, between manufacturers via one call. DC Parts support offers flexible service level agreements, certified engineering support teams, and dedicated customer service representatives.
Extend the life and value of your IT assets. Contact DC Parts support immediately.
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