Cisco switch support and maintenance
Cisco has a strong heritage in the networking industry that is hard to find anywhere else. Cisco is constantly developing innovative ways and ideas to deliver new market-leading networking hardware and software products. Cisco hardware products deliver scalable, high-performance, ultra-low latency networking for data center and cloud computing environments consistently. THE DC Parts is familiar with Cisco's end-of-sale and end-of-life policies. We help customers identify lifecycle transitions to enable infrastructure deployments for network environments that have 3-5 year lifecycle programs in place.
Third party Cisco network maintenance
Our objective in DC Parts is to help and assist companies to maximize the full potential of the network hardware in which they have invested heavily. Our objective through consulting is to understand whether the immediate viable solution is to provide an interim hardware support solution while a proof of concept (POC) network is being performed, ultimately leading to the implementation of a new network or, if there is sufficient residual value from the current network hardware to allow, with additional capital, to upgrade and reshape the current network environment.
Hardware support and services from DC Parts Cisco professionals present companies with a practical solution with no risk associated with service delivery. Part of our service allows required tangible hardware to be located at the customer's premises or at a designated hardware location, keeping hubs ready to ship in line with customer service level agreements. Please contact us to see if we can provide the reassurance you need to explore an alternative network support service.
Get in contact with us to see if we can provide the guarantees you need, especially to explore an alternative maintenance support service.
Residual asset value for your Cisco hardware
Our exclusive Cisco hardware maintenance and support service can provide you with the potential to customize a cost-neutral maintenance contract for Cisco hardware that is now post-warranty, end of life or end of life (EOL / EOSL) . Our service allows customers with Cisco hardware to have multiple stages in a lifecycle program, while providing extended maintenance support, regardless of the need for 3,6,9 or even 12 months of support, thereby effectively creating a solution cost neutral.
Cost reduction in your contract
We allow a cost-neutral maintenance solution to be provided through the residual value on your Cisco hardware hardware that we would remove at the end of the agreed maintenance support term. As well as services for secure deactivation and elimination of data according to internal compliance requirements will also be part of the hardware lifecycle service program discussion.
If you don't need a support service, our maintenance service can still benefit you. As such, we can provide a residual value quote for your IT server and storage hardware and discuss the decommissioning and data erasure process, allowing you to achieve a much greater return on your initial capital investment. There is no obligation to obtain a quote from DC Parts, but lets you explore whether this service might be viable and beneficial for you.
SERVICE PACKAGES DC PARTS
We specialize in providing solutions for IT equipment that is out of warranty. With more than 5 years of experience in the market, we offer comprehensive maintenance, repair, replacement and parts resale services for a variety of recognized brands, including Cisco, Dell EMC, HPE, IBM, NetApp, among others.
HOURS ON DEMAND
Sometimes you may not need an ongoing support contract, but rather one-off support such as firmware updates, support for your virtualization system or operating system, or even diagnosing issues affecting your environment. With this need in mind, the DC Parts developed consumable hour packages, valid for 6 months. Offering you the flexibility to count on a partner when necessary, without the obligation of monthly commitments.
COVERAGE SERVICE IN THE HOURS PACKAGE
- Hardware Firmware Update
- Troubleshooting Hardware and Software
- Connectivity configuration
- Disk pool management (expansion, creation of disks/luns)
- Performance analysis (server/storage/network)
- Support for exchanging parts in person
- Environment documentation
- Analysis and best practices
- Support Storage/Server/Blade/Switch/Firewall/FC Switch
PACKAGE OF HOURS
- Minimum of 3 hours of service (travel counts as hours worked)
- Remote 24×7 – In-person 24×7 (Brasilia- São Paulo) / 8×5 other cities in Brazil
- 12-hour remote service SLA (24x7) or 24 hours in person (8x5), after opening tickets.
To find out our prices, get in touch and ask for our price list for our hourly packages.
SUPPORTED EQUIPMENT
- We offer full support for the Nexus series, including the Nexus 9000, 7000, 5000, and 3000 models. These switches are designed to deliver high performance, low latency, and scalability for modern data center environments. We also support the MDS 9000 series for storage networks (SAN).
- We meet campus networking needs with support for the Catalyst 9600, 6800, and 4500-X series. These switches offer high capacity and advanced features for the core and distribution of enterprise networks.
- Our support covers Cisco's most popular access switches, including the Catalyst 9300, 9200, 3850, and 2960-X series. These models are ideal for providing high-speed connectivity to end devices on corporate networks.
- For challenging industrial environments, we support the IE 4000, 3000 and 2000 series, designed to operate in extreme conditions.
- We meet the needs of small businesses with support for the SG350, SG300 and SF300 series, which offer enterprise features at affordable prices.
- We maintain support for older models, including the Catalyst 6500, 4500, 3750 and 2960 series, ensuring operational continuity of established infrastructures.
- We support high-capacity aggregation switches such as the Catalyst 9500 and 4500-E series, ideal for consolidating traffic from multiple access switches.
- We meet the needs of highly flexible modular switches, such as the Catalyst 9400 and 6880-X series, that enable expansion and adaptation as network needs evolve.
Benefits of Support for Cisco Switches with DC Parts
Certainly! I will elaborate on the benefits of supporting Cisco switches with DC Parts. This information will be presented in a detailed and structured way, highlighting the company's competitive advantages.
Benefits of Support for Cisco Switches with DC Parts
choose the DC Parts as your partner for switch support Cisco offers a number of significant advantages. Let's explore in detail why the DC Parts is the ideal choice for keeping your Cisco network infrastructure running at peak efficiency.
1. Specialized Technical Expertise
A DC Parts has a team of highly qualified technicians certified in Cisco technologies:
– Deep knowledge of the entire line of Cisco switches
– Ability to resolve complex problems quickly
– Experience in optimizing performance of Cisco networks
2. Comprehensive Support for All Models
Regardless of the Cisco switch model you use, the DC Parts has the solution:
– Support for the latest product lines such as Catalyst 9000 and Nexus
– Maintenance of legacy systems, extending the useful life of previous investments
– Migration and upgrade strategies to modernize your infrastructure
3. Guaranteed Parts Availability
A DC Parts Maintains an extensive inventory of Cisco parts:
– Quick access to critical components, minimizing downtime
– Cisco Genuine Parts to ensure compatibility and performance
– Options for new, refurbished and hard-to-find parts
4. Personalized and Flexible Services
We understand that each network is unique:
– Support plans tailored to the specific needs of your company
– On-site, remote or hybrid support options
– Proactive maintenance services to prevent problems before they occur
5. Significant Cost Savings
work with DC Parts can result in substantial savings:
– Competitive pricing compared to direct Cisco support
– Extension of the useful life of equipment, postponing the need for expensive replacements
– Cost-effective repair options for out-of-warranty equipment
6. Quick and Efficient Response
Time is crucial when it comes to network issues:
– Technical support available 24/7/365
– Strict SLAs (Service Level Agreements) for response times
– Emergency support options for critical situations
7. Holistic Network Knowledge
A DC Parts is not limited to just Cisco switches:
– Understanding how Cisco switches interact with other network components
– Ability to optimize overall infrastructure performance
– Recommendations for network architecture improvements based on Cisco best practices
8. Software and Security Updates
Keep your Cisco network secure and up to date:
– Assistance with the latest IOS and firmware updates
– Implementation of critical security patches
– Guidance on security best practices for Cisco switches
9. Documentation and Detailed Reports
Stay informed about the status of your infrastructure:
– Detailed reports after each support intervention
– Clear documentation of settings and changes
– Maintenance history to assist with future planning
10. Full Lifecycle Support
A DC Parts offers support at every stage of the lifecycle of your Cisco equipment:
– Network planning and design
– Implementation and configuration
– Continuous maintenance and optimization
– End-of-life and replacement strategies
11. Integration with Third-Party Solutions
A DC Parts has experience in integrating Cisco switches with other technologies:
– Support for heterogeneous network environments
– Solutions for interoperability between different manufacturers
– Performance optimization in diverse technological ecosystems
When choosing the DC Parts For support of your Cisco switches, you are choosing a partner committed to the technical excellence, operational efficiency, and long-term success of your network infrastructure. Our comprehensive approach, technical expertise, and commitment to customer satisfaction ensure that your Cisco systems operate at the highest level of performance, reliability, and security.
Some segments of the economy that we help
Some segments of the economy that we help
Third-party maintenance for Cisco Networkin End-of-Life (EOL) and Cisco Networking End-of-Service-Life (EOSL)
A DC Parts made an analysis on more than 250 customer contracts that use storage, servers, networks and tapes and showed us that 40-60% of the equipment of these customers operate beyond the end dates of support.
There are simple options for you to reduce your expenses and feel more confident about your IT infrastructure. When you choose a custom solution to extend the life of your IT equipment, you can make big savings.
How can we help:
We offer our customers a unique assessment to help analyze their OEM support contracts and understand exactly which devices can be supported in the most affordable way, without compromising their performance.
Cisco Networking Support
Support services DC Parts provide support for Cisco Networking. We work to combine the right approach with the right equipment to address your Cisco Networking support needs.
With a highly trained team of certified engineers ready to solve any Cisco Networking problem, support DC Parts is uniquely qualified to serve you. If you would like to speak with a representative about purchasing Cisco Networking support, contact us.
The support DC Parts helps companies of all sizes better manage their IT data centers by providing third-party support and maintenance services to leading equipment manufacturers, including: Dell, HPE, Juniper, Brocade, CISCO and more.
With support DC Parts, we manage all your hardware, between the manufacturers through a link. The support DC Parts offers flexible service level agreements, certified engineering support teams and dedicated customer service representatives.
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